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Collections Specialist - Pittsburgh, PA

Cardworks Servicing, LLC Pittsburgh Full-Time
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CardWorks is a family oriented company that strives for excellence. If you are looking for a company that challenges you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you!

Why CardWorks Servicing?

For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous benefits to include:

 Company subsidized medical, dental, and vision insurance

 Company paid time off

 401K retirement plans

 Life Insurance

 Short Term Disability

Our Critical Values makes our work environment highly desirable. Our Critical Values include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. We allow these values to guide the way we conduct ourselves and our business.

What will you do as a Collections Specialist for CardWorks?  You will contact account holders to request payments while providing information and counseling about obligations and benefits of bringing accounts current. You will use your customer service, communication, and influencing skills to determine why a payment is late and how to resolve the situation.

What you will need to be successful at CardWorks: 
CardWorks employee success derives from the employee’s effective listening, communication, and strong customer service expertise. Collections Specialists with CardWorks strive for excellence by engaging and solving problems, as well as providing analytical skills on a daily basis.


Qualifications and Experience:

 High school diploma or its equivalent

 1 year minimum of customer service or call center/collections experience preferred

 Available to work between the hours of 8am – 11pm

 Schedules typically require 1 weekend day, and shifts are typically 8 hours

 Detail oriented with strong organizational skills

 Excellent written and verbal communication skills

 Ability to exercise discretion when dealing with confidential information

 Proficient in Microsoft Office Suite

Recommended skills

Team Working
Hardworking And Dedicated
Persuasive Skills
Verbal Communication


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Collections Specialist - Pittsburgh, PA
Estimated Salary: $70K
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CardWorks' mission is to provide customized and compliant loan servicing and asset management to produce our clients' desired end-customer experience. Founded in 1987, CardWorks is now one of the largest privately-held providers of end-to-end outsourcing support services for both credit card and installment loan products in North America.

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