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Company Contact Info
- Springfield, OH 45504
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Customer Service & Customer Support Representative
The Job Window • Springfield, OH
Posted 26 days ago
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The successful candidate for the Customer Support Representative position will be a driven individual with a positive and professional attitude. Individuals in this position should have basic knowledge and experience in marketing, sales or customer service. The Customer Support Specialist is an entry-level position offering fully paid training.
As a Customer Support Representative you will work closely with the field marketing team to execute retail consumer marketing designed to promote and encourage both new and repeat customer subscriptions of our client’s products and services!
Responsibilities of the Customer Support Representative:
- Consult with new and existing customers and provide them with information on products and services available to them.
- Listen and understand consumer needs and provide advice on how they can be met by the products and services.
- Facilitate consumer subscription updates, fill out and submit necessary paperwork.
- Provide customers with an amazing sales and service experience
- Meet consultation and sales service objectives in a fast paced environment
Qualifications of the Customer Support Representative:
- Winning personality; committed to delivering exceptional customer service and building strong client relationships
- Strong written and verbal communication skills
- Able to take full ownership of assignments and work with minimal supervision
- Excellent problem solving skills
** Local applicants only please, need to start right away. We are not currently offering sponsorship
Entry Level, Customer Service, Marketing, Promotions, Sales, Advertising, Management Strategy, Marketing Communications