Icon hamburger
US
Marketing Agent in Paulsboro,New Jersey
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Customer Care & Customer Support Representative

Revo Management Group Wilmington Full-Time
$37,000.00 - $46,000.00 / year
Apply Now

Customer Care and Customer Support Representative



We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.  Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner.


Tasks and Responsibilities of a Customer Care Representative

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise.
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in a timely and professional manner.
  • Process orders and data entry with high level accuracy.
  • Take initiative and resolve and escalations or complaints.
  • Maintain a positive representation of the company and associated brands at all times.
  • Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
  • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
  • Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training

Requirements of a Customer Care and Customer Support Representative:

  • Must have great attention to detail.
  • Must be a team player.
  • Previous customer service and sales experience is a plus.
  • Must have strong communications skills.
  • Must be organized.
  • Must be personable and comfortable interacting with customers daily.


































Ideal for candidates interested in customer service, entry level, management, marketing, sales, People from all backgrounds seeking full time opportunities, sales, customer service, part time, manager, accounting, marketing, management, telecommunications, training, account executive, transportation, sales manager, telemarketing, customer service supervisor, field representative, field rep, agent, field agent, team player, spanish, bilingual, professional, communications, promotional sales, sales management, grads, graduates, college, direct marketing, customer support, direct sales, independent contractor, contractor, commission, service coordinator, no experience, field tech, technician, order processor, order processing, account manager, order entry, opportunity, opportunities, career, business professional, professionals, door to door, D2D, reps, agents, knocking, unlimited earning potential, potential, weekly pay, paid weekly, leader, leadership, turf, leads, bonus, bonuses, travel, option, options, traveling, high school seniors, students, flexible, flexibility, outgoing, motivated positions

Skills required

Customer Service
Problem Solving
Listening
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$42K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Care & Customer Support Representative
$37,000.00 - $46,000.00 / year
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: REVO

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.