Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Amherst, NY

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Specialist jobs in Amherst, NY delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Specialist

BCforward • Amherst, NY

Posted 2 months ago

Job Snapshot

Full-Time
Banking - Financial Services
Customer Service

Job Description

Our Direct Client has an opening for Specialist 1 in Amherst, NY 14226 for 3+ Months 

Job Description:

Excellent customer service, organizational, interpersonal and written/verbal communication skills. 

Ability to work under pressure efficiently and accurately in a fast paced high quality deadline driven environment while managing multiple tasks and projects with competing priorities. 

Must possess excellent time management, mathematical, analytical and problem solving skills.

Ability to research and recommend a course of action or solution to satisfy client(s) while mitigating risk to Key. 

Proven ability to make independent decisions and be open minded and adaptable to new ideas in a changing environment. 

Must relate well to a diverse range of people (internal and external clients), working within a team environment and be able to build rapport with others. 

Proven continuous development of self to better support team and future advancement. 

Personal commitment to continuous improvement and desire for excellence. 

Formal training or business experience with consumer loan products. 

Highly proficient in mainframe, database and web-based applications, Microsoft Office and Windows products. 

One to two years of experience in the banking or banking related industry. 

Associate or Bachelor degree or the equivalent in experience preferred. 

Job Requirements

Mandatory:

Evaluate and process Indirect auto contracts and disburse funds to the originating dealership promptly and accurately to meet customer expectations and department SLA. 

Review all loan documents for accuracy and completeness. 

Service inbound calls from a variety of internal and external sources. 

Provide support for department in execution of business improvements and support for corporate initiatives. 

Proactively identifies and resolves risk management and client service issues. 

Ensures adherence to regulatory and corporate mandates, audits and exams. 

Complete other miscellaneous job functions as assigned by Management. 

Availability to work hours between 8AM and 8PM, as well as some holidays on a rotating basis.

Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.