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Sales Support Representative

Coast Personnel 02/2017 Brea Full-Time
$20.00 - $23.00 / hour
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Coast Personnel Services is in search of a Sales Support Representative to facilitate  business development and provide customer sales support for direct or distribution sales to meet the objectives of the Logistics Sales Organization this will start as a 3 month project and may be extended. 

The representative needs to have a strong understanding of the quote and order process with an equal strong sense of urgency. This role will also be responsible for a wide range of corporate office duties; including order placement, warehouse management, transportation coordination, customs compliance and supporting the local site Primary responsibilities include, but are not limited to the following:


·         Provide extensive sales support with procurement related tasks and new business opportunities.

·         Experience working on global team with different time zones.

·         Experience working with Global logistic manufacturing industry.

·         Builds relationships with sales teams, customers, logistics team members and related teams to proactively Identify and implement sales solutions to meet customer needs

·         Provide friendly customer service by telephone to all in-bound and out-bound calls

·         Resolve and report customer issues

·         Maintain files and documentation thoroughly and accurately

·         Prioritization of workload to ensure speed to opportunity

·         Coordinate with warehouse shipping / receiving process.

·         Create entries in various systems

·         Proactively support a collaborative team working environment


Qualifications/ Education: 


The successful candidate should have 3-5 years’ experience in a supporting sales role or customer support service, preferably in a manufacturing environment. Must be able to communicate with all levels within an organization, work with minimal supervision and utilize knowledge, experience and judgment to accomplish goals within the framework of a dynamic team oriented environment. In addition to the above requirements, ideal candidates should possess the following traits and/or skills:


·         Bachelor’s degree preferred

·         Demonstrated ability to build strong customer relationships throughout sales cycle

·         Hands on experience fielding telephone calls

·         Ability to quickly learn protocols and implement them in a sales environment

·         Proficient in MS Office and web based tools

·         Quick and effective decision making skills

·         Possess ability to email internally and externally and organize email

·         Possess excellent communication skills, both verbal and in technical writing.

·         Excellent analytical & problem-solving skills

·         Bilingual Preferred

·         Must be self-motivated, self-disciplined, and think strategically

Skills required

Business Development
Customer Service
Reduce Loss
Stock Merchandise
Operate Cash Register


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Sales Support Representative
$20.00 - $23.00 / hour
Sales Manager (Management)
Estimated Salary: $90K
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