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Field Service Technician (Warehouse Automation) job in Phoenix at OPEX

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Field Service Technician (Warehouse Automation) at OPEX

Field Service Technician (Warehouse Automation)

OPEX Phoenix, AZ Full-Time
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OPEX Corporation is currently looking for a full-time onsite Field Service Technician to join the Warehouse Automation team in Phoenix, AZ!

Position Summary:

The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology-based equipment.


  • This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment
  • Installing and setting up new equipment
  • Interact with the customer to determine the problem
  • Completing field service reports
  • Keeping the customer informed as repairs are made and answer any question that may arise.
  • Interact with management as well as other personnel to analyze and correct any equipment performance issues
  • Completing and submitting weekly online timecards and expense report


  • Associate’s Degree in related field and/or equivalent hands-on job experience
  • Must be able to work overtime when required
  • PC Competency, Word & Excel and Windows OS
  • Must have excellent customer service skills
  • Possessing a driver’s license, insurance and a reliable vehicle
  • Ability to lift at least 40 pounds independently
  • Standing and walking, throughout duration of shift
  • Ability to maneuver a job site, including small spaces in and around our equipment.

Physical/Work Environment:

  • Warehouse environment
  • Must have the ability to lift heavy machine parts while on duty
  • Ability to maneuver in and around our equipment, including small spaces
  • Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job


Company Overview

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.

With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.

We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

At OPEX, we are Next Generation Automation.


Benefits include, but are not limited to:

  • Full medical, dental and vision with low employee contribution rates
  • Paid holidays and PTO allowance
  • 401k with matching and profit-sharing
  • Basic life insurance, short-term and long-term disability
  • On-site fitness facility
  • Tuition reimbursement available

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

  • Providing high quality repair service on equipment
  • Maintain equipment in the field
  • Providing field support/repair/preventative maintenance of medical services equipment for the company's field locations
  • Supporting inventory for equipment maintenance
  • Resolve issues related to installation and service/repair
  • Provide field installation, system troubleshooting and repairs and training support for customers in the field
  • Maintain machinery and electrical equipment such as ignition, governor, lubrication and engine control systems by performing the following duties
  • Providing high quality repair service on equipment
  • Do installation, troubleshooting, and maintenance on various equipment
  • Perform periodic maintenance and repair service at customer locations
  • Complete maintenance and repair records
  • Assisting in problem solving, equipment installation and repair
  • Provide service and repair as well as service and maintenance training for installed Dematic systems and equipment
  • Resolve while on-site or with field technician
  • Ensure proper repair and maintenance procedures
  • Operate equipment and perform maintenance tasks
  • Deploy, repair, troubleshoot or replace electronic equipment
  • Perform minor electrical/instrumentation maintenance and repair
  • Maintain installation and service tools
  • Work within field services team focusing on equipment operation and product installation

Recommended Skills

  • Field Service
  • Maintenance
  • Mechanical Systems
  • Mechanical Tools
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