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US
Franchise in North East,Maryland
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General Manager

Wolf Furniture Bel Air Full-Time
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 Drives store performance through the development of all associates; providing an environment that promotes teamwork and excellent customer service; reducing excess costs; providing motivation and positive morale.

  • Recruits and hires the best qualified candidates in order to develop a sales and support team that will attain store goals and achieve customer results. Coaches, counsels and develops sales and support staff in order to achieve performance standards.
  • Manages staffing levels to ensure proper coverage in all store areas for optimum customer satisfaction while minimizing company expenses.
  • Maintains team environment by providing timely and consistent solutions to employee conflicts and policy/procedure violations in order to ensure positive employee relations and motivate the staff to achieve results.
  • Ensures timely and accurate communication of pertinent information to store and other department personnel so that all employees can effectively and efficiently perform their jobs.
  • Solves customer service concerns by providing creative solutions that are in the best interest of the company while providing the customer with a satisfactory outcome.
  • Supervises the maintenance of all internal & external areas of the store by ensuring best product placement, safe and clean work environment, and accurate point-of-sale information in order to allow for the most appealing selling environment.
  • Manages handling of merchandise in order to maintain inventory integrity.
  • Other duties as assigned.
Required Skills:

  • Bachelors degree or equivalent experience.
  • Minimum three years retail management experience.
  • Minimum two years of direct sales experience.
  • Demonstrated verbal and written communication skills.
  • Proficiency using personal computer and ability to master use of all Levin systems applications.
  • Demonstrated ability to analyze information to achieve successful results.
  • Ability to manage multiple priorities in a timely and efficient manner.
  • Recruits and hires the best qualified candidates in order to develop a sales and support team that will attain store goals and achieve customer results. Coaches, counsels and develops sales and support staff in order to achieve performance standards.
  • Manages staffing levels to ensure proper coverage in all store areas for optimum customer satisfaction while minimizing company expenses.
  • Maintains team environment by providing timely and consistent solutions to employee conflicts and policy/procedure violations in order to ensure positive employee relations and motivate the staff to achieve results.
  • Ensures timely and accurate communication of pertinent information to store and other department personnel so that all employees can effectively and efficiently perform their jobs.
  • Solves customer service concerns by providing creative solutions that are in the best interest of the company while providing the customer with a satisfactory outcome.
  • Supervises the maintenance of all internal & external areas of the store by ensuring best product placement, safe and clean work environment, and accurate point-of-sale information in order to allow for the most appealing selling environment.
  • Manages handling of merchandise in order to maintain inventory integrity.
  • Other duties as assigned.

Skills required

Customer Relationship Management
Provide Direction
Provide Actionable Feedback
Decision Making
Resolve Complaint
Performance Management
Apply to this job.
Think you're the perfect candidate?
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