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Customer Service Rep / Sales Associate job in Philadelphia at SlightEdge

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Customer Service Rep / Sales Associate at SlightEdge

Customer Service Rep / Sales Associate

SlightEdge Philadelphia, PA Full-Time
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We are looking for outgoing individuals with great communication skills to join our team as a Team Lead. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, not seniority! People skills are a must! Apply today for our Team Lead position!



Primary responsibilities for the Team Lead role include:


    • Representatives use tablets to reach out to customers
    • Representatives verify account information.
    • Representatives greet customers warmly and professionally
    • Representatives conduct one on one sales presentations to retail customers
    • Representatives will help to upgrade accounts.
    • Representative assists with placing customer orders, or renewing their contracts.
    • Representative answer customer questions about promotions or terms of sale.
    • Representative suggests solutions about what products meet the needs of the client.
    • Representatives inform the customer of deals and promotions.
    • Representative utilizes computer technology to handle high sales volumes and place orders.
    • Representative work with the customer service manager to ensure proper customer service is being delivered.
    • Representatives report to management on overall daily numbers.







Required Skills:

    • Excellent communication, customer service, interpersonal, and typing skills
    • Ability to work efficiently and effectively in a multi-task customer service environment
    • Strong decision-making ability
    • Problem-solving skills
    • Strong oral communication skills including active listening
    • Excellent organization skills
    • Effective and accurate decision-making skills

Recommended Skills

  • Customer Service
  • Marketing
  • Marketing Concepts
  • Retail Sales
  • Sales
  • Sales Training
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