Icon hamburger
US
Customer Service in Toa Alta,Puerto Rico
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Care Management Support Assistant 3- San Juan, Puerto Rico

Humana San Juan Full-Time
Apply on company site

The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The hours for this position are 8AM-5PM Monday-Friday. Occasional overtime and weekends may be required.

The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications

  • High School Diploma or 2 years experience (Customer Service, Administrative Coordinator or similar role)
  • Fluency in English and Spanish. Language assessments will be required as part of the interview process
  • Less than 2 years of demonstrated leadership experience
  • 1-3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook
  • Administration support experience in a healthcare industry with familiarity with care and well-being resources

Preferred Qualifications

  • Associate or Bachelor's Degree in Business or a related field
  • 2 or more years of demonstrated leadership experience
  • Experience with Microsoft Access

Additional Information

Scheduled Weekly Hours

40

Skills required

Entire Warehouse
General Office Associate
General Warehousing
International Shipments
Safety Knowledge
Tag Items
Apply to this job.
Think you're the perfect candidate?
Apply on company site

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.