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Entry Level Sales and Customer Service Representative job in Richmond at EAI

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Entry Level Sales and Customer Service Representative at EAI

Entry Level Sales and Customer Service Representative

EAI Richmond, VA Full-Time
$36,459.00 - $50,750.00 / year
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EAI is a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.

Positions are available in the following areas:

Sales and Customer Service Management:

Serving some of the most prominent brands in America, EAI ensures clients get more from customer relationships by delivering consistently superior service.

Customer Acquisition Management:

We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.

Business Management Solutions:

Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.

EAI is one of the fastest-growing customer service and customer acquisition outsourcers with locations across Richmond . Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.

With great partnerships and a growing client base, EAI is creating new opportunities daily:

  • We have our own in house leadership development programs

  • Opportunities for individuals to join a company where they can enjoy their workday

  • 100% of our management team is promoted from within our organization.

  • Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily

  • We believe in recognizing individual employees for their contributions and achievements

  • Opportunities to grow and develop a career in management or leadership that individuals really want

Whatever role or position you are seeking, EAI has challenging and exciting career growth opportunities waiting for you.

Educational Requirements:

  • High School Diploma

  • College preferred

Experience and Skills:

  • 1-2 years customer service or sales experience – restaurant or hospitality experience included

  • Ability to remain highly motivated in a service and sales environment

  • Creative thinker and problem solver

  • Highly energetic with motivation to appreciate customers and other team members

  • Multi-task oriented

  • Excellent active listening and interpersonal skills

  • A confident and positive attitude expressed with a genuinely sincere tone

  • Adaptive to change

  • Excellent oral and written communication skills with emphasis on probing

  • Ability to lead a conversation

  • Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)

Recommended Skills

Customer Experience
Customer Service
Customer Support
Sales Training
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