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Entry Level Sales and Customer Service Representative
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EAI is a leading business consulting outsourcing provider of customer service and customer acquisition solutions spanning the entire sales cycle.
Positions are available in the following areas:
Sales and Customer Service Management:
Serving some of the most prominent brands in America, EAI ensures clients get more from customer relationships by delivering consistently superior service.
Customer Acquisition Management:
We leverage conversation and in-person social interaction to improve acquisition and retention, enhance brand loyalty, increase sales, and revenue for our clients. Our team is dedicated to creating a consultative sales process designed around solutions, not persuasion.
Business Management Solutions:
Spanning almost a decade the business solutions team is one of the best in the industry. We train and mentor team members to develop the skills they need to lead a team by honing the strengths they naturally possess.
EAI is one of the fastest-growing customer service and customer acquisition outsourcers with locations across Richmond . Our rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.
With great partnerships and a growing client base, EAI is creating new opportunities daily:
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We have our own in house leadership development programs
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Opportunities for individuals to join a company where they can enjoy their workday
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100% of our management team is promoted from within our organization.
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Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
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We believe in recognizing individual employees for their contributions and achievements
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Opportunities to grow and develop a career in management or leadership that individuals really want
Whatever role or position you are seeking, EAI has challenging and exciting career growth opportunities waiting for you.
Educational Requirements:
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High School Diploma
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College preferred
Experience and Skills:
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1-2 years customer service or sales experience – restaurant or hospitality experience included
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Ability to remain highly motivated in a service and sales environment
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Creative thinker and problem solver
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Highly energetic with motivation to appreciate customers and other team members
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Multi-task oriented
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Excellent active listening and interpersonal skills
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A confident and positive attitude expressed with a genuinely sincere tone
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Adaptive to change
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Excellent oral and written communication skills with emphasis on probing
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Ability to lead a conversation
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Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
Recommended Skills
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