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Benefit Verification Specialist

Pathfinders, Inc. Bridgeville Full-Time
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Leading Healthcare Technology firm specializing in the Pharmaceutical Industry is currently hiring for Verification Specialist for the Bridgeville,Pa office. This is an excellent opportunity to join a growing team and to gain Corporate Healthcare Experience or expand on prior experience. 

We are seeking highly motivated individuals to join our team! This role establishes effective communication with patients/families, physicians, third party payors, pharmaceutical manufacturer representatives. 


  • Collect the appropriate information needed to ensure insurance coverage for patient medication orders and document in computer systems

  • Assist in verifying insurance coverage for potential new patients and re-verify insurance coverage for existing patients

  • Process patient prescription needs successfully

  • Contact insurance carriers to resolve insurance coverage issues

  • Work with other departments in a collaborative effort to identify solutions which will promote customer satisfaction

  • Quickly respond to inquiries, complaints and issues in an appropriate time frame to ensure customer satisfaction  

  • Maintain or exceed designate quality production standards

  • Communicate with other departments to resolve issues

  • High school diploma  required

  • Bachelor’s degree preferred

  • Minimum of 2 years experience in healthcare,customer service, insurance or benefits required

  • Health care environment with third party benefits verification experience, a plus

  • Prior phone customer service experience a plus

Recommended skills

Health Care
Customer Satisfaction
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Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea:  Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider.

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