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Domestic Customer Service
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The ideal candidate will have strong organizational skills and the ability to work independently handling various responsibilities with competing priorities as well as excellent customer service abilities.
- Promote a customer friendly atmosphere.
- Arrange air freight bookings as requested by customers within the United States and Canada.
- Pro-actively track and trace freight movement and keep our customers updated via phone and email.
- Work directly with warehouse and drivers to ensure our customers needs are followed through.
- Basic Computer Skills including e-mail, web browsing, Microsoft Outlook, Excel and Word.
- Excellent customer service and vendor relations skills.
- Must be able to read, write and clearly communicate with poise and confidence in English over the phone and in person with customers, vendors and staff.
- 2-3 Years logistics experience
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