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Customer Service job in New Orleans at Nova Concepts Inc.

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Customer Service at Nova Concepts Inc.

Customer Service

Nova Concepts Inc. New Orleans, LA Full-Time/Part-Time
$28,080.00 - $47,000.00 / year
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At Nova Concepts INC., we provide a fun work environment while maintaining focus on meeting our clients' needs. We are a consulting firm located in the heart of New Orleans that accomplishes business growth through the research and development of marketing strategies, implementing sales plans, managing staff, etc. We handle multiple services for our clients' including their customer service, customer acquisition, client retention, along with their marketing and advertising strategies. We are looking to add focused and determined individuals to our fast-growing team.


Some benefits to you:

  • Pay advancement opportunities
  • Health benefits: details discussed when hired
  • Team-oriented atmosphere
  • Paid travel opportunities
  • Unparalleled work environment
  • Career advancement

Qualifications:

  • Prefer at least 1 year of customer service experience
  • Excellent communications skills
  • Positive attitude
  • Professional
  • High School Diploma or equivalent

Apply:
Submit resume and cover letter and our HR department will contact you within 72 hours


Job Type: Full-time

* Part-time available upon request

Our customer service department is responsible for:

  • Providing customer satisfaction
  • Making corrections on accounts
  • Obtaining new clients
  • Answering customer questions

As advancement continues this position will transition into:

  • Training, coaching, and counseling new employees
  • Communicating job expectations
  • Implementing production
  • Resolving problems
  • Identifying trends
  • Determining system improvements
  • Implementing necessary changes

Recommended Skills

Customer Service
Explain Benefit
Explain Product Feature
Identify Customer Need
Resolve Request
Retention Management
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