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Company Contact Info

  • 1323 34th Avenue East
    Fife, WA 98424

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INBOUND SALES REPRESENTATIVE

Comcast • Fife, WA

Posted 2 months ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 years
Degree - High School
Telecommunications
Sales

Job Description

We are now hiring for all of our spring classes and we have the perfect job for you! Come grow with us! Comcast is hiring for Inbound Sales Representatives in your area!!  We are offering benefits to employees on their first day of employment and up to $22/hour with our commission plan!  The ideal candidate is someone looking for a long-term career and is eager to be a part of our growing team!  Your main responsibility will be selling Comcast products and services that are both current and emerging. You will approach sales as a way of helping our customers receive the best value for their money. You should be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. You will relate well to the customer, think and exercise sound judgment, and act responsibly in the customer’s and the company’s interest.


Job Requirements

Job Expectations:

  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touch point, and make them promoters of our products and services
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team - make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what's right for each other, our customers, investors and our communities

 
Core Responsibilities:

  • Interacts with customers via telephone or email to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse. - Elicits and records customer information and inquiries using a computerized system.
  • Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
  • Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
  • Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
  • Demonstrates the ability to establish and maintain effective relationships with customers delivering the
  • Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.
  • Promotes and recommends Comcast products and services based on a logical relationship to the customer’s needs and interests. Enters and confirms sales when appropriate.
  • Supports Other lines of business as call volume dictates.
  • Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
  • Achieves overall performance goals of the organization.
  • Attends training as required.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
     

Job Qualifications:
High School or Equivalent
Generally requires 2 years related experience 


AMAZING BENEFITS THAT START ON DAY ONE OF EMPLOYMENT:  

  • Paid training, as well as opportunities for promotion, relocation and advancement within the company
  • Medical, dental, vision, 401k, etc. (Benefits start on first day of employment)
  • Paid Time Off- Paid Vacation, Flex Time, and Floating Holidays
  • Paid Courtesy Services (Cable, High Speed Internet, and reduced prices on Comcast Digital Voice, OnDemand and Home Security.
  • Tuition Reimbursement 
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