You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
Customer Service Representative
PRODUCT SUPPORT REPRESENTATIVE
SALARY: $40-$50K/YEAR
LOCATION: DUBUQUE, IA
DIRECT HIRE: FULL TIME, 1ST SHIFT
RESPONSIBILITIES:
● Providing technical support to customers using web application
● Expected to handle requests, research, analysis, troubleshooting and customer communication to provide resolution to customer inquiries
● Extensive interfacing with customers, such as, insurance organizations, hospitals, and providers for product usage or technical solutions
● Make good judgment decisions based on defined practices and policies to solve issues
QUALIFICATIONS:
Must Have-
● Exceptional customer service skills
● Ability to multi task
● Proficient with MS Office
● Exceptional listening skills
● Bachelor Degree
Bonus Skills-
● Understanding of HIPPA compliance regulations
● Detailed knowledge of software support for customer application
● Healthcare or IT industry experience
Recommended skills
Recommended Jobs
Location
Salary Details
Career Path
Help us improve CareerBuilder by providing feedback about this job: Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security TeamCAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.