Icon hamburger
Sun Valley,Ca
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Executive Support Specialist

Burbank Contractor
Apply Now

Executive Support Analyst

Burbank, CA

6+ months Contract-to-Hire

3 Spots

The Executive Support Analyst is responsible for the overall technology needs of Executives with roles essential to the day-to-day operations. The Executive Support Analyst provides priority response and resolution for all reported technology issues..


  • Rapid response and ownership of issues and requests reported by customers via telephone, email or support ticket.
  • Document and report on all work performed on behalf of customers.
  • Acquire, stage, and deploy computers, printers, software, and peripherals.
  • Maintain accurate inventory and support records.
  • Work with service providers to expedite and resolve issues impacting productivity.
  • Produce verbal and written status reports with emphasis on high-profile issues.
  • Adhere to company and business unit policies and standards.
  • Establish and maintain relationships with service providers, manufacturers, resellers and contractors.
  • Exercise discretion as appropriate. Proactively monitor, assess and address support requirements.
  • Create system and support documentation as required.

LIST OF TECHNOLOGIES – (Inclusive of, but not limited to):

Windows 7, Windows 8, Mac OS, Linux or UNIX experience NOT required but would be a PLUS, iOS, Blackberry, Android, Active Directory, Cisco VOIP, JAMF Casper, Video Conferencing, remote connectivity (i.e. LogMeIn or Bomgar), Citrix, virtualization (i.e. vmWare or Parallels), VPN connectivity, TCP/IP networking, wireless and mobile networking, Mobile Device Management (i.e. MobileIron), Microsoft Office Suite, Microsoft Exchange (on-prem and Office 365 cloud), A/V equipment, Helpdesk ticketing systems (i.e. ServiceNow), hard drive encryption products (i.e. Apple Filevault, PGP, Credant), enterprise backup products (i.e. Connected Backup), SAP, SCCM, Microsoft deployment tools, network printing, consumer/home/soho network equipment (i.e. routers, switches, wireless access points, powerline ethernet adapters, etc.)


  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems. Strong networking knowledge with an emphasis on TCP/IP protocol, Microsoft Exchange, and Active Directory.
  • Well-developed sense of urgency.
  • Enthusiasm, resilience, and a positive attitude.
  • Maintain a professional appearance.
  • Enjoy working on a team and comfortable sharing responsibilities.
  • Superior customer service and people skills.
  • Must be an exceptional communicator.
  • Field experience supporting a variety of technologies and services (see below).
  • Work and complete projects with minimal supervision.
  • Attention to detail.
  • Ability to juggle time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
  • Business Casual Dress.
  • Reliable transportation.
  • Lift, carry and transport computer equipment.

Skills required

Help Desk
Desktop Support
Installations (Computer Systems)
A+ Certification
Active Directory
Server Supported Gaming
Apply to this job.
Think you're the perfect candidate?
Apply Now


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.