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Hospitality Services Clerk (With Receptionist Duties)

Husch Blackwell LLP Milwaukee, WI Full-Time
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Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.  We have an immediate opening for a Hospitality Services Clerk. This position may be filled in our Milwaukee office.

The Hospitality Services Clerk is responsible for the day-to-day operations associated with accommodating the facilities needs of all Husch Blackwell employees and clients, to include set up of conference rooms, as well as light housekeeping duties necessary to maintain conference rooms, coffee and lunch rooms, public areas, and office areas.  Also responsible for routinely assisting with backup reception duties at the front desk. Essential job functions include:

  • Working in a team environment, this position is responsible for daily functions relating to the operations of the client and internal conference rooms including:
    • staging the conference room seating, tables, lighting and temperature and verifying all are operational.
    • coordinating easels, flip charts, or white boards if requested.
    • setting up beverage services including food service if requested.
    • refreshing beverages during the meeting if requested in a timely and professional manner.
    • cleaning and resetting the conference room after the meeting to verify it is ready for the next meeting.
  • Routinely assist with backup reception duties to cover hours of operation as needed.
  • Perform light housekeeping duties following large conference room meetings as required.
  • Supply the conference rooms with hospitality related items and basic office supplies, and as needed.
  • Frequently monitor conference room schedules and email requests and respond in timely and professional manner.
  • Perform set-up and/or break down of special event furniture and supplies.
  • Maintain all satellite kitchens, break rooms and coffee area to include:
    • Maintaining break room equipment, and cleaning equipment.
    • Maintaining appropriate supply levels of hospitality related items.
    • Daily cleanliness to include countertops, sinks, inside cabinetry, and appliances.
    • Refrigerators to be cleaned weekly.
  • Ensure that all safety issues, malfunctioning equipment, or issues with the facility (lights, chairs, HVAC, etc.) are reported to the Facilities Manager immediately.
  • Adhere to current single stream recycling initiatives.
  • Perform other facilities jobs and duties as may be required from time to time.

Physical Requirements

  • The physical activity of this position:
    • Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
    • Kneeling. Bending legs at knee to come to a rest on knee or knees.
    • Crouching. Bending the body downward and forward by bending leg and spine.
    • Reaching. Extending hand(s) and arm(s) in any direction.
    • Standing. Particularly for sustained periods of time.
    • Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
    • Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
    • Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
    • Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
    • Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
    • Grasping. Applying pressure to an object with the fingers and palm.
    • Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
    • Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
    • Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
    • Repetitive Motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
  • The physical requirements of this position:
    • Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • The visual acuity requirements including color, depth perception, and field vision:
    • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
  • The conditions the worker will be subject to in this position:
    • The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Core Requirements

  • Ability to deliver superior service to all internal and external customers and communicate effectively.
  • Ability to interact in a professional and courteous manner with clients and employees at all times; professional appearance required.
  • Ability to successfully perform position requirements with excellent organizational, time-management and prioritization skills required.
  • Ability to work collaboratively within a team; ability and willingness to adapt to changing business demands.
  • Ability to produce acceptable amount of work efficiently and accurately; ability to produce quality final work product.
  • High level of professional integrity required; ability to maintain confidentiality and build trust. 

Requirements 

  • High School Diploma or GED required. 
  • 2-3 years’ relevant experience required, preferably in a professional services environment.
  • Basic computer skills to include effective utilization of e-mail, and electronic calendars, Meeting Room Software, Word, Excel.
  • Position is light work in nature; physical demands are in excess of those of sedentary work and requires walking or standing to a significant degree.
  • The ability to be a part of the office's safety team, which includes getting CPR certified.

We offer competitive compensation and a comprehensive benefit package including medical, dental, vision, 401K, and much more. 

Please click the "Apply Now" button at the top of the page to apply. Please include a cover letter and resume.

EOE/Minority/Female/Disabled/Vet.

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