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Branch Manager

Munch's Supply LLC Coldwater Full-Time
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Branch Manager

Ever dream of doing work that makes a difference? Here it is! We seek the talent of a dynamic manager who seeks to bring their A game to a collaborative team of talented professionals. Perhaps you have previously run your own small business, or you are someone that can bring your entrepreneurial acumen to the team!  You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class. You’re tired of working in silos on boring projects. Yes, we’re dynamic and we know it. Come join a world class team.


As the Branch Manager, you will be responsible for the overall successful operation of a Tommark branch location. You can easily identify ways you can grow the business here in Coldwater. Responsibilities include sales and customer service, merchandising, receiving, product deliveries, inventory control, safety, will call, counter sales / service, and supervision of staff. The Branch Manager ensures all operational functions are completed in accordance with company policy and procedure while conveying a feeling of trust, service, security and satisfaction to customer and staff. This position will be based out of our Coldwater, MI branch at 36 Mill Street Coldwater, MI 49036.

Let’s Unpack This – Who are we?

We are Tommark, a Munch's Supply company, the leading wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) equipment, parts and supplies servicing the Chicago, Northwest Indiana and Michigan markets at 12 branch locations. But that’s not all - Through acquisition, we also operate in 6 more Midwestern states through the O’Connor Company. And, if that’s not enough, we most recently added the Tommark brand in Michigan last year with 5 more branches. We’re on a roll, and there’s no stopping us now!

Started in 1956, the business has grown into a premier American Standard and Trane distributorship in the Midwest earning the Trane Pacesetter Award in 2012 and 2014 and the American Standard Pinnacle Award in 2013. We proudly represent products from more than 100 leading industry manufacturers with 8000 SKUs in our full assortment. In 2015, HARDI, Supply House Times and The Wholesaler ranked Munch's in the top 30 HVAC distributors nationwide. Our commitment to service also extends to our communities. In addition to an annual food drive at our branches each fall, we are also a proud supporter of St. Jude Children's Hospital. Each year, employees and their families participate in the St. Jude Walk/Run to end childhood cancer. Working as a team, in 2015, Munch's raised more than $10,300--marking our second year in a row as the top Trane team.

What’s in it for You!

A nice competitive salary for sure! On your first day, you’ll be eligible for a host of health benefits that include medical, vision, dental and life with AD&D insurance. We also offer short and long-term disability as well as voluntary life & AD&D coverage for yourself, spouse and children. Eligibility for the company's retirement savings plan (401k) is on the first of the month following 60 days of employment. You’ll have paid holidays, PTO, vacation, a great employee discount, employee assistance program, casual dress code, company paid dress swag, and more!

What You’ll Be Doing

Customer Interaction - Establishes and maintains professional business dealings with customers and vendors.

Staff Management - Supervises branch and other non-branch staff performing branch functions while at the branch. Manages branch staffing to ensure that appropriate staff levels are maintained for superior customer service and workflow. Encourages and supports positive employee morale through fair treatment, consistent application of policies, thorough decision making, and leading by example.

Facility & Equipment Management - Ensures the general safety, appearance, and maintenance of the branch facility. Ensures truck and vehicle maintenance, service, cleanliness, and inspection. Ensures material handling equipment maintenance, service, cleanliness, and inspection.

Purchasing/Receiving /Transfers - Collaborates with Purchasing, Product and Pricing departments as needed to assist with normal operation of the branch.

Inventory- Ensures accurate inventory levels and addresses discrepancies with Purchasing & Inventory departments.

Warranty – Ensures warranty items are promptly processed weekly according to procedures.

Safety – Ensures a safe work environment enjoyable and welcoming to all vendors, customers, and staff promoting all safety policies and following set procedures when accidents occur.

Financial Reporting – Responsible for the branch following all cash handling procedures and credit policies.

Planning/Training – Identifies branch issues requiring discussion, provide status updates on ongoing branch projects, and initiatives relating to sales opportunities. Communicates with all appropriate branch personnel new initiatives. Promotes and maintains training for all branch personnel.

Sales & Promotions – Monitors new and existing account sales. Monitors sales analysis by customer, product and vendor.

  • Bachelor’s degree in management, business, or a related field or the equivalent in relatable work experience. HVAC knowledge a plus.
  • 5 + years’ experience with logistics or distribution and related functions
  • High degree of personal ethics, customer service, and commitment to safety.
  • Knowledge of MS Office applications as needed to satisfactorily perform work assignments – Word, Excel, PowerPoint, Outlook, SharePoint as well as have the ability to learn company enterprise systems as needed – Solar Eclipse, etc.
  • Must be organized, able to prioritize, set and keep deadlines, change direction quickly, and adapt to various work environments easily.
  • Must be able to work independently and at times discreetly, use sound judgment, and make thoughtful decisions in a timely manner.
  • Must be able to communicate well interpersonally, written, and in group settings as well as have the ability to follow verbal and written instructions.
  • Must be able to work effectively in group settings through collaborative, solutions oriented, and win-win approaches.

We’re only a click away. Apply today. Come see what we’re all about! We provide confidential, discreet review on all inquiries.

Recommended skills

Customer Service
Inventory Control
Distribution (Business)


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Branch Manager
Estimated Salary: $88K
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