MORONGO BAND OF MISSION INDIANS
CLASS TITLE: CASE MANAGER / ELDERS CARE - (Tribal Elder experience a must)
Under the direction of the Morongo Tribal Social Services (MTSS) Administrator, plan, develop, organize, and coordinate the initiatives, activities and operations related to the care and wellbeing of Tribal Elders. Identify and meet Elders’ needs in partnership with Morongo Tribal Social Services and other resources in and out of the Reservation.
Act as an advocate and guide for Elders, assisting them in attaining independence, functional mobility and self-determination, while addressing safety, security, health and related wellness and life issues.
Develop collaborative relationships with Elders. Assist Elders in visioning for their care and future. Meet with and assess clients’ needs and develop service plans, utilizing appropriate mental health, social, legal and health care services within the Department and the Morongo Tribe guidelines. Conduct regular case reviews and overall case management.
Determine when to recommend supportive counseling and/or education to assist clients and their families in recognizing and correcting personal, family, financial and social conditions contributing to problems; instruct clients on beneficial psychosocial and/or health care management; make appropriate referrals and monitor progress.
Assess need for in-home care, conduct home studies to ensure clients safety and wellbeing, conduct home visitations and companionship. Assist in crisis interventions including voluntary and involuntary hospitalization and placements as needed. Facilitate collaboration between health care providers, client and family. Help determine types of services, including insurance, home health, hospice and conservatorship.
Assess for Vulnerable Adult/Conservatorship care need. Attend court hearings, prepare timely court reports where needed. Investigate and intervene to ensure APS accuracy and compliance. Coordinate activities and partnerships between MTSS, legal department, courts, fire department, reservation patrol and other Morongo and outside resources.
Engage, coordinate and monitor services including communication with outside providers, site visits, transportation, appointments, completing forms, assessing and securing placements and services. Maintain case files and contact notes. Update case status and provide reports as requested.
Participate in “On-Call” rotation duties at the Department, respond to hotline inquiries and emergencies, coordinate responses with Administrator and MTSS staff. Participate in staff meetings, trainings, conferences and other meetings as appropriate/assigned.
Maintain knowledge and practice of the Adult Protective Services (APS), the Morongo Tribal culture, Tribal Council and Departmental policies and procedures; practice client confidentiality and privacy.
Perform related work appropriate to classification assigned; complete other duties as assigned.
KNOWLEDGE AND ABILITIES
● Various areas in Aging Life Care: Health and disability; financial services, including federal, state and tribal entitlements; legal; end of life care; family dynamics in aging life, crisis intervention, advocacy and local resources.
● Various components/terminology of local, state and federal social service programs, and appropriate forms used for each case and/or service provided.
● Awareness of impact of trauma on personal, family and social functioning.
● Community resources providing social services and protection for Native American families.
● Safety issues pertaining to home visits; potential for and acknowledgment of dangerous situations.
● Interpersonal skills using tact, patience, compassion and courtesy.
● Effective oral and written communication skills.
● Public relations.
● First Aid/Adult AED-CPR
● Establish, maintain and coordinate community resources and communications to meet Tribal Elder and social service’s needs, assuring effectual services.
● Analyze situations accurately and adopt an efficient course of action.
● Assure proper and timely resolution of issues and problems.
● Prepare comprehensive narrative, statistical reports and maintain related records and files.
● Interpret, apply, and explain related rules, regulations, policies, and procedures.
● Work independently with little direction.
● Use computer/tablet, Microsoft software and assigned office equipment.
EDUCATION AND EXPERIENCE
● Any combination equivalent to: Bachelor’s degree from an accredited university in Human Services, Social Work, Psychology or related field and five or more years increasingly responsible experience in social Services, case management, advocacy, etc.
● Plus, minimum 3 years of experience with Tribes or supporting Native Americans.
● Plus, experience in Elder care and life stages/death and dying.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid California Driver’s License.
First Aid/CPR Certifications.
Relevant Academic Diploma/Transcript.
Office environment, Elders homes and Tribal community.
Extensive driving a vehicle to conduct work.
Hearing and speaking to exchange information.
Dexterity of hands and fingers to operate a computer keyboard.
Seeing to read a variety of materials.
Sitting for extended periods of time.