Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Customer Service Representative

Philadelphia, PA Contractor
Apply Now

Job Title: Customer Service Representative

Duration: 4 Months 

Location: Philadelphia, PA 19113


Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries. This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues. Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.


  • Minimum 1 year experience taking in bound/out bound customer calls.
  • 1 year prior claims and or customer service experience preferred.
  • Prior experience in the healthcare or managed care industry preferred.
  • Minimum 45 wpm typing skill preferred.
  • Excellent judgement and decision making skills in dealing with customer complaints and sensitive requests required. Ability to use PC applications in a MS Windows based.


High School Diploma or GED required.

Recommended skills

Telephone Skills
Microsoft Windows
Customer Service
Decision Making
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.