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Customer Service Representative | Start ASAP job in Washington at Clutch DC

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Customer Service Representative | Start ASAP at Clutch DC

Customer Service Representative | Start ASAP

Clutch DC Washington, DC Full-Time
$32,000.00 - $35,000.00 / year
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Entry Level Roles Available

Graduates Encouraged to Apply!


Our Customer Service Representative maintains the weekly tasks of our customer service and sales representative teams.This customer service role assists in the development and execution of new protocols and programs that assist in improving our customer service department. Our goal is to improve company standards in order to improve consumer retention and interactions through our exceptional customer service

#COVID-19

Responsibilities and Duties:

  • Supports programs that drive team performance toward departmental and organizational goals.

  • Help customer service and sales teams reach retention and sales goals

  • Assist in training new hires in customer service and sales staff

  • Maintain efficient and timely completion of tasks

  • Research new sales and customer service tactics

  • Conduct annual employee evaluation to ensure employee performance and consumer satisfaction.

Qualifications:

  • Required: High School Diploma or Equivalent

  • Preferred: Bachelors/Associates Degree

This is an Entry Level Customer Service role with opportunity for career advancement into management if desired.

Customer Service Candidates must be available to start IMMEDIATELY

Requirements:

  • Previous Customer Service Experience Preferred

  • Training/Leadership skills

  • Good consumer retention

  • Fantastic public speaking and communication skills

  • Ability to multitask

  • Fast-paced, collected work ethic

  • Troubleshoots and Identifies resolution to customer complaint

  • Self-Sufficient work schedule and organization

  • Good listener, and problem solving focused

  • Ability to work well Solo or with a Team

  • Positive attitude and team centered mindset

  • Ability to adapt to frequent change

  • Ability to manage difficult customer situations in a cool/collected manor

This is an entry level position: We are looking for someone with a student mindset!

Customer Service Candidates with Experience in the following areas should apply:


Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Recommended skills

Customer Service
Explain Benefit
Help Customer
Identify Customer Need
Resolve Concern
Retention Management
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