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Customer Service Representative

Complete Staffing Solutions, Inc Hopkinton Full-Time
$17.00 - $18.00 / hour
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Hours: M-F 8-5

Pay: $17- 18/ HR

Drug Screen and Background Check Required

Responsibilities:

  • Mostly outbound calls (20-50 a day) to call and get prices and avail abilities on purchase orders
  • Some inbound calls will be necessary as well
  • Responding to customer inquiries regarding company products and services
  • Check on and expedite purchase orders with vendors on an ERP system
  • Advising customers revised delivery dates
  • Request return authorizations
  • Report discrepancies on purchase orders to suppliers
  • Intermediate excel skills, working with pivot tables and formulas
  • Processing customer phone orders
  • Checking availability of stock and shipping dates
  • Quoting prices, filling order to customer specifications and processing sales data via computer
  • Assisting the outside sales by preparing price quotes and sourcing product

Qualifications:

  • Proficient in Microsoft Office, specifically Excel working with pivot tables and formulas
  • Strong data entry skills
  • Someone with 1-2 years in customer service preferred
  • Experience working at a desk, comfortable making outbound calls and receiving inbound calls
  • Strong personality with strong phone and communication skills

Recommended skills

Data Entry
Customer Service
Sales
Communication
Microsoft Excel

Location

Salary Details

This salary was provided in the Job Posting.
$17-$18
Hourly Salary

Career Path

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Customer Service Representative
$17.00 - $18.00 / hour
Estimated Salary: $70K
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