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Seasonal Customer Service Representative - SPRING/SUMMER OPENINGS! job in Fairfield at WK Inc.

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Seasonal Customer Service Representative - SPRING/SUMMER OPENINGS! at WK Inc.

Seasonal Customer Service Representative - SPRING/SUMMER OPENINGS!

WK Inc. Fairfield, NJ Full-Time
$40,000 - $45,000/Year
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WK Solutions is a growing, privately owned Sales and Marketing company in the Fairfield, New Jersey area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our customer service team! This is a seasonal to a possible full-time position.

If you are a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.

Responsibilities:

  • Attracts potential customers by answering product and service questions
  • Handling customer order-related questions, inquiries, and complaints
  • Recommends products that will meet customers’ needs
  • Prepares product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed
  • Maintaining current knowledge of products offered
  • Perform all other related duties as assigned

Requirements:

  • Positive attitude and excellent communication skills
  • Knowledge of principles and processes for providing excellent customer service.
  • Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking
  • High school diploma or equivalent
  • Support company values and standards of integrity
  • Excellent verbal and interpersonal skills with a high degree of professionalism
  • Must be able to function as part of a team as well as independently

 

Persons with Experience in the following areas should apply: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Recommended Skills

  • Active Listening
  • Attentive
  • Customer Service
  • Effective Customer Support
  • Retention Management
  • Upholding Customer Service
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