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  • Chicago, IL
    Chicago, Il

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Director of Memory Support

Pathway to Living • Chicago, Il

Posted 29 days ago

Job Snapshot

Travel - Up to 50%
Degree - 2 Year Degree
Healthcare - Health Services, Hospitality, Real Estate - Property Mgt
Health Care, Hospitality - Hotel, Management

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Job Description

Pathway Management, LLC (founded in 1997) is a privately held, Chicago-based company that is dedicated to changing the way society "THINKS" about aging and senior living. The company operates 24 senior living communities in Illinois, Minnesota, Wisconsin and Michigan.


Pathway offers a dynamic, fast-paced work environment that challenges team members to see aging as a natural, vibrant, enriching part of life. Therefore, our team members infuse our communities with the energy, caring, and creativity needed to help our residents live a life of purpose, fulfillment, and celebration.

We are looking for a Director of Memory Support that has passion in living life to the fullest. Ensures each community provides professional, quality memory care and services to residents in compliance with all regulatory guidelines. If you are a strong and effective nurse with solid management skills keep reading.


If you’re good at:

Identifying, developing, implementing and evaluating clinical practices and policies as required by state, federal and local codes as well as professional practice standards.

Inspiring all staff to provide positive memorable experiences that help residents to live engaged, meaningful and purpose filled lives; and provide a meaningful work experience through effective interactions.


As a Director of Memory Support- a typical day might include:

  • Oversee the Memory Support operation of each community working directly with the Memory Support Manager, and the Executive Director.

  • Assist in hiring staff for new operations and assist Memory Support Managers, and Executive Directors with recruitment of staff as necessary.

  • Orient new memory support staff and provide on-going oversight, support and supervision.

  • Incorporate the seven dimensions of wellness, person-centered care and the VIVA! Culture into every facet of the wellness department.

  • Assist Director of Wellness to develop and maintain up-to-date the Resident Care Policy and Procedure Manual and ensure each community complies with established standards, protocols and regulations.

  • Monitor the quality assurance program for the wellness department by utilizing, reviewing and analyzing information available through computer programs, monthly reports, and by making routine visits to each building as necessary to audit on site medical records and other processes used to provide resident care.

  • Assist Wellness team, and Executive Directors to ensure all community wellness departments are compliant with Department of Healthcare and Family Services regulations and provide ongoing support to each Resident Care Manager to ensure an HFS deficiency free environment.

  • Participate in the development and monitoring of memory support budgets

Pathways operating approach is so unique and so deeply ingrained in our culture that we call it VIVA!

We offer a generous benefits package including competitive salary, 401K plan with employer matching, comprehensive medical, dental and vision insurance and paid time off.

VIVA! takes a whole new approach that focuses on resident wellness, abilities, and person-centered care.

We are currently seeking highly skilled, enthusiastic team members with the passion, dedication, and creativity to provide positive, memorable experiences for our residents every day.

Job Requirements

To be the ideal Director of Memory Support expert for this role:

  • Graduate of an accredited school of nursing (LPN) or (RN)
  • Ten plus years experience in healthcare administration, preferably in managerial capacity with a proven track record of success.
  • Geriatric care management experience preferred
  • Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines.
  • Valid driver’s license and personal automobile
  • Ability to write clinical reports, procedure manuals, quality assurance reports, etc.
  • Excellent interpersonal, organizational and communication skills.
  • Must have the ability to read, write and follow oral and written direction in the English language at a level adequate to perform the job duties.
  • Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
  • Must maintain and encourage a positive work atmosphere by behaving and communicating in a manner that promotes cooperation with co-workers, managers and others with whom contact is made.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, polices and procedures, etc., that are necessary for providing quality care.
  • Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
  • Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
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