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Bilingual Customer Service Representative job in Raleigh at Express Employment Professionals – Headquarters

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Bilingual Customer Service Representative at Express Employment Professionals – Headquarters

Bilingual Customer Service Representative

Express Employment Professionals – Headquarters Raleigh, NC Full Time
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Express Employment Professionals is accepting applications for a Bilingual Customer Service Representative ! This is an upcoming, full-time, work from home position! You must have your own internet and equipment (laptop/computer) at home to qualify for this position. **This position is 80% remote and has up to 20% of the time doing in-person activities.

Key Responsibilities: 

  • Communicate with customers both in English and Spanish via phone calls and email. 
  • Maintain a friendly and helpful demeanor throughout all customer interactions.
  • Reach out to customers and verify all information on their applications is correct and fix any discrepancies.
  • Review all customer documents and upload. Enter information accurately onto computer. 
  • Be knowledgeable of overall application process and answer any questions.
  • Maintain customer confidentiality.
  • Up to 20% travel/in-person activities to local job sites. 


  • Fluent in English and Spanish
  • Excellent Customer Service Skills
  • Computer/Data Entry Skills
  • Great Verbal and Written Communication
  • Have Reliable Internet and Equipment at Home

Recommended Skills

  • Customer Service
  • Data Entry
  • English Language
  • Spanish Language
  • Verbal Communication Skills
  • Written Communication Skills
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