Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 1278 Hooksett Road
    Hooksett, NH 03106
  • Christine Fredericks

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Product Development Scientist jobs in Hooksett, NH delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Product Specialist

Merchants Fleet • Hooksett, NH

Posted 1 month ago

Job Snapshot

Banking - Financial Services
Customer Service

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Purpose:  Position provides support to Merchants Fleet clients, vendors and internal product managers. Focus is on delivering superior customer service with expertise and emphasis in support of the products assigned.

Key Responsibilities and Tasks: 

  • Support all product requests from internal and external clients from the time they commit to enrolling in products to the end of the vehicle lifecycle
  • Process product related transactions and drive client retention by timely fulfillment and follow through of all driver/fleet manager related transactional duties to meet Service Level Agreements
  • Work in partnership with members of the team and inter-departmentally as needed in providing client support
  • Efficient use of TotalView and Salesforce to serve Merchants Fleet clients
  • Cross training with other Product Specialists on new product assignments or cross departmental support
  • Assist with confidently establishing and generously sustaining relationships with clients and vendors

Job Requirements


  • 2+ years of experience in product management or product development
  • Customer service background highly desired 


  • Strong organizational, time management, and problem-solving skills
  • Intermediate to expert Excel knowledge
  • Ability to prioritize work and work on a variety of tasks effectively
  • Excellent written and verbal communication skills
  • Ability to work well independently and as part of a team
  • Strong communication and listening skills
  • Adept at producing accurate work, dealing with interruptions, and meeting deadlines
  • Unwavering focus on the client, and a passion for products
  • Some knowledge of product development process is a strong plus
  • Skilled at quickly establishing rapport and credibility with a wide range of stakeholders
  • Exercises good judgement, takes initiative and is adaptable to change
  • Outstanding client service abilities to include professional phone manner and ability to maintain a high level of quality with every interaction
  • Ability to stay calm under pressure with the ability to adjust in an ever changing and fast paced environment
  • Must be able to manage stress levels during high volume periods and adapt to various personalities and stressful situations
  • Proficient in Microsoft Office suite 


  • BA/BS degree
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.