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Associate Technical Account Manager

Yardi Systems, Inc. Santa Barbara Full-Time
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Yardi Systems in Santa Barbara, CA is searching for Associate Technical Account Managers to join their growing team!

Associate Technical Account Managers at Yardi will provide consultative, implementation and technical support to a group of assigned Yardi clients in order to manage business operations and financial accounting functions in Yardi's Voyager software.

Responsibilities:

Implements the Yardi suite of software products by assisting clients with system implementation, training, and technical support

Researches, analyzes and resolves software issues

Supports software product customization based on client requirements

Performs data mapping and conversions

Performs system and business process reviews and other service reviews and makes recommendations on best practices

Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development

Requirements:

Bachelor's degree in Economics, Business, Math, Statistics or Information Management preferred

Experience setting and managing client expectations

Superior verbal and written communication skills

Project Management, Accounting, or Property Management experience/background

Solid Proficiency in MS Office Suite and Outlook

Knowledge in three of the following areas: Property Management, Accounting, Microsoft Windows, Technical Support, SQL, HTML/ASP

Prior experience with property management software or real estate software highly desirable

Prior experience with Yardi software highly desirable

Regular attendance and a regular work schedule is an essential function of this job.


At Yardi, we’ve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. 

There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!


EOE Race/Gender/Disability/Vets

Skills required

Engineering
New Product Development
Professional Services
Prototyping
Project Management
Agile Software Development

Location

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$78K
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Yardi Systems is the leading provider of complete software solutions for every aspect of property and asset management. Since 1984, Yardi has offered a “suite” of advanced technology options for multinational corporations of all sizes in the residential and commercial real estate markets.

Our browser-based products provide real-time reporting and streamline workflow with a host of features including; a fully integrated general ledger, optional modules for construction, maintenance, budgeting, forecasting, affordable housing, e-banking, and much more.

In keeping with our commitment to technological leadership and growth, Yardi continues to introduce new products designed to provide long-term benefits for our customers such as enhanced productivity, improved quality and reduced cost-of-ownership.

With more than five hundred employees, we serve our customers from strategic facilities located in the U.S., Canada, Europe and Asia-Pacific.

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