Yardi Systems in Santa Barbara, CA is searching for Associate Technical Account Managers to join their growing team!
Associate Technical Account Managers at Yardi will provide consultative, implementation and technical support to a group of assigned Yardi clients in order to manage business operations and financial accounting functions in Yardi's Voyager software.
Implements the Yardi suite of software products by assisting clients with system implementation, training, and technical support
Researches, analyzes and resolves software issues
Supports software product customization based on client requirements
Performs data mapping and conversions
Performs system and business process reviews and other service reviews and makes recommendations on best practices
Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development
Bachelor's degree in Economics, Business, Math, Statistics or Information Management preferred
Experience setting and managing client expectations
Superior verbal and written communication skills
Project Management, Accounting, or Property Management experience/background
Solid Proficiency in MS Office Suite and Outlook
Knowledge in three of the following areas: Property Management, Accounting, Microsoft Windows, Technical Support, SQL, HTML/ASP
Prior experience with property management software or real estate software highly desirable
Prior experience with Yardi software highly desirable
Regular attendance and a regular work schedule is an essential function of this job.
At Yardi, we’ve created a global team dedicated to making great real estate software products and fostering a collaborative work environment. We care about our community and like to come together to make things happen, whether we are focused on creating new software innovations or giving back through philanthropy and volunteerism. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference.
There is something for everyone at Yardi, whether you love to code, or are a people person and enjoy solving issues and providing support to clients. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun!
New Product Development
Agile Software Development