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Customer Service Associate

The Gideons International Nashville Full-Time
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The Gideons International is a global membership-based association with more than 260,000 members organized in more than 195 countries. If you are looking for MORE than just another job and if the thought of joining a team of young professionals who are making an eternal impact on a global scale energizes you, we welcome your resume.


The Membership Services department is the front-line customer-service arm of our international headquarters. Our associates work with internal and external customers with a high level of care and excellence, providing a first-class customer service experience at every touch point. Because excellence in service is especially important in the performance of God’s business, building an exceptional customer service culture is our continuous goal. Ensuring our members have the information and resources they need at their fingertips to do ministry is at the heart of what we do. When members have what they need, they will more likely be effective and successful, and it is our privilege to deliver prompt and polite service with great professionalism.

If you excel at service and have a heart to serve, we look forward to reviewing your application. 

Minimum Qualifications
Associate degree or a minimum of two (2) years of equivalent work experience in customer service preferred
Servant leader-oriented with excellent interpersonal and communication skills
Mature, responsible, driven and able to work independently with minimal supervision
PC experience: proficient in Word with data entry skill set
Typing and data entry – minimum of 50 wpm
Experience with database management a plus
Successful completion of a drug and background screen

Skills required

Customer Service
Customer Relationship Management
Resolve Customer Issue
Explain Product Feature
Explain Warranty
Promote Customer Loyalty Plan

Location

Salary Estimator

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$45K
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Career Path

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Customer Service Associate
Sales Representative
Estimated Salary: $64K
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