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Customer Service at Premier Employee Solutions

Customer Service

Premier Employee Solutions Perris, CA Full Time
$17.00/Hour
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Weekly Pay

Job Description:

  • Provides Shipping and receiving clerical support by logging inbound and outbound shipment of product by performing the following duties.
  • Verifies pick up numbers and truck schedule with the driver.
  • Logs orders number and various information into log.
  • Verifies shipment with driver and enters information into the system.
  • Submits bill of lading and supporting documents to the customer.
  • Records inbound information such as in and out times into manual log.
  • Checks for proper paperwork from the driver.
  • Enters inbound information into the system.
  • Verifies receipt of products once shipment is put away by checking incoming product against put away.
  • Accepts drop shipment and signs the driver out.
  • Prepares carrier damage reports denoting order number, truck line, number of cases damaged, where damaged occurred in the truck, etc.
  • Contact carriers to advise of damage.
  • Files paperwork.
  • Tallies daily out bound totals for production support associate.
  • More responsibilities may be assigned upon hire.

Job Requirements:

  • High school Diploma or GED, one year office experience; or an equivalent combination of education and education

Additional information:

  • Free food product every 2 weeks valued at $150
  • Benefits include medical insurance, dental insurance, vision insurance, and life insurance.

Full-time
$17.00/hr

Shifts Available:
3rd Shift: 6:00 PM - 2:30 PM
Monday, Tuesday, Wednesday, Thursday, Sunday

Job Location:
Perris, CA

Bus Accessible:
Yes

Call or Visit Us:
4120 Indian Ave
Perris, CA

(951) 602-5655

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

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Job ID: Perris, CA

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