Key Responsibilities and Critical Success Measures
The Field Technician, Locator’s purpose is to provide a safe, quality service in support of state and federal damage prevention programs, on behalf of our clients for the excavating community.
Follow all company, client, state, and federal damage prevention program guidelines.
Follow all company safety, quality, and operational policies and procedures.
Complete the Heath Consultants training and applicable operator qualification program requirements.
Represents the company in a professional manner.
Using locating equipment to determine location of utilities, mark area with paint and/or flags to prevent damage to utility infrastructure.
Fulfilling the entire scope of the locate requests (tickets) per damage prevention guidelines.
Adhere to the vehicle policy.
Reading utility prints and maps.
Communicating professionally when interacting with homeowners, contractors, and utility representatives.
Develop a knowledge and understanding of the underground facilities infrastructure.
Meet overtime and travel requirements.
Participation in rotational after hours on-call will be required.
Perform other duties as deemed necessary by the supervisor.
Safety is our number one priority
Communicate openly and honestly
Approach all that we do with a sense of urgency
Always do the right thing
Treat others as you wish to be treated
Strive for excellence in everything we do
Provide an environment that nurtures growth and enjoyment
Knowledge, Skills and Experience
High school diploma or equivalent required.
Utility industry experience preferred but not required.
Customer service experience preferred.
Basic computer literacy (all documentation is computer based).
This job requires traveling to service locations, it is required to have a valid driver’s license.
Meets Motor Vehicle Records (MVR) requirements.
Aptitude for basic math skills to calculate distances and ability to read utility prints and maps.
Reports to Crew Leader, Project Manager Responsible for Position is not responsible for any supervision of other staff members.
The job is primarily outdoors but may involve entering residential and commercial properties. This work is performed under all weather conditions. They may regularly be exposed to heat, cold, rain and other elements of outdoor weather.
Working in residential, urban, suburban, and rural areas as designated by client.
Heath Consultants is a drug free work environment, employment is contingent on passing background check and a pre-employment/random drug test.
The ability to stand and walk for long periods of time on varying types of terrain, to bend and stoop, and to lift heavy items is essential.
The utility locator may also have to perform physical activities such as using a shovel to unearth utilities.
Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected.
Action Oriented / Takes Initiative
Customer Focus / Customer Centric
Decision quality and problem solving / Demonstrates good judgment
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Since 1933 Heath Consultants Incorporated has led the industry in the safety of natural gas utilities infrastructure through the innovative and conscientious actions of our employees. Our continued field services growth is due in large part to the addition of new field services, such as underground utility line locating, meter and corrosion services to our utility partners outside of our core emissions reduction focus.
Heath’s innovative products have led to safer survey practices for both gas utilities and within our own field services division. These breakthroughs in technology are due in large part to the efforts of our engineering and marketing experts who research and develop new products and services through strategic partnerships with well recognized research and development organizations and industry trade associations.
Heath is certified as a women’s business enterprise by the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of the businesses owned and operated by women in the U.S.