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Healthcare Customer Service Representative

Green Key Resources Philadelphia Full-Time
$14.00 - $16.19 / hour
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We are seeking a Healthcare Customer Service Representative in the Philadelphia, PA area. This is a contract position with a reputable and large Healthcare organization. If you have experience as a Healthcare Customer Service Representative and are seeking employment, we would love to speak with you!

Job Title: Healthcare Customer Service Representative


Type: Contract running through the end of February, there are multiple spots available so some will extend further or any turn into a permanent opportunity


Hours: Training, Monday - Friday, 8:30AM - 5:30PM. After training is completed you will work an 8 hour shift in between the hours of 8:30AM - 7PM


Compensation: $14 - 16.19 (depending on experience


Responsibilities:

  • Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries
  • This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues
  • Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures

Requirements:

  • High School Diploma or GED 
  • Minimum 1 year experience taking in bound/out bound customer calls
  • Excellent judgement and decision making skills in dealing with customer complaints and sensitive requests
  • Ability to use PC applications in a MS Windows base

Preferred:

  • 1 year prior claims and or customer service experience preferred
  • Prior experience in the healthcare or managed care industry preferred
  • Minimum 45 wpm typing skill preferred

If you feel that you meet these requirements please APPLY NOW! Interviews are taking please now, don't miss out on the opportunity to work with a wonderful company!

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Microsoft Windows
Customer Service
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Claims

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Healthcare Customer Service Representative
$14.00 - $16.19 / hour
Estimated Salary: $69K
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