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Parts Counter Sales Representative

West Side Tractor Sales Bloomington Full-Time
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Responsible for selling, receiving, and delivery of parts and accessories.  In addition performs in-store customer service, overall organizational promotion and stocking duties.

Job Duties:

·         Promotes and sells products and/or services to meet customer needs

·         Assists customers in determining parts requirements

·         Complete required training and remain knowledgeable on the parts systems for all manufacturers represented by the dealership

·         Supplies Service Technicians with parts as required

·         Maintains a clean and welcoming in-store display sales area

·         Receiving and distribution of daily stock and customer orders

·         Assists with placing Machine Down and Stock orders

·         Assists in keeping parts department clean and orderly

·         Follows up on shortages and expedites issues by reporting to the manager

·         Assists in maintaining all departmental tools, equipment and vehicles are in good working order

·         Participates in West Side’s Safety Program

·         Completes training assigned by manager

·         Other duties as assigned

Experience, Education, Skills & Knowledge:

·         1-3 years parts department experience

·         Solid parts and machinery knowledge

·         Excellent customer service and selling skills

·         Able to deal with customer objections in a professional manner

·         Proficient in computer use including Internet, data entry and Microsoft Office Programs

·         Ability to work extended hours and weekends (as required by location)

·         Valid driver’s license and acceptable driving record per the company policy

 

 

Physical Requirements of this position:

·         Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly

·         Must be able to bend, stoop, climb, reach, kneel and squat as required by assigned task

·         Exposure to chemicals

Recommended skills

Customer Service
Selling Techniques
Data Entry
Sales
Distribution (Business)
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