The EDI Analyst will be responsible for maintaining the daily Customer Order Processing flow which includes customer purchase orders, ASN’s,invoices, Credit Memos, Chargebacks and Rebates.
Monitoring and fixing Daily EDI Errors
Managing and Ensuring successful transmission Purchase Orders,Warehouse shipping Orders such as EDI 940,945,856, 865,810,812,844, 849 ect
Respond to all raw data requests from customer service Team
Monitor daily 810,850,997,844,845,849,852,820,180,856,855,867,812,846,940,944,945 etc
Manage all EDI admin group emails both internal & external
Reprocessing 850 (purchase orders) for Customer Service when an error occurs during the Oracle import
Researching past due invoices for Accounts Receivable and providing EDI transmission and acknowledgement information…and/or correcting and re-sending documents that were rejected by the customer,
Provide EDI document information for production chargebacks and chargeback response documents. Reprocess and/or resend when necessary.
Research and communicate missing ASN notifications from the trading partners and follow up with internal resources to get the issues resolved.
Maintain the master trading partner list, status reports for their documents, and contact information. Determine the priority of documents in development.
Primary contact for customer EDI issues and development requests
Primary contact for internal EDI issues
Monitor automated processes and notify the business (and trading partners if necessary) when issues occur that will cause delays.
Onboarding new partners
New document setup and testing for existing partners
EDI Mapping changes
Automated process design (new processes) and maintenance (changes to existing processes)
Gentran maintenance (upgrades, archive, document purges, mailbox message research, deletion, and purges).
- Software programming – must be adept at using the various programming languages most commonly used to create systems that exchange electronic data
- System design expertise – must understand strong software design and architecture principles to create systems that work logically and efficiently
- Troubleshooting –must be able to leverage their understanding of system architecture and programming languages to identify the source of problems and make repairs
- Analytical thinking – be able to analyze the strengths and weaknesses of a particular course of action at almost every stage of a system’s life cycle, whether it be the initial design process, testing, or troubleshooting
- Communication skills – must possess good communication skills to be able to translate the needs of a business or client into a technical solution
High school diploma and seven to 10 years of EDI experience
Bachelor’s degree in information technology, computer science, or another computer-related subject with 3 to 5 years experience.