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  • Lake Forest, IL

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Customer Service

Lake Forest, IL

Posted 2 months ago

Job Snapshot

Full-Time
Healthcare - Health Services, Medical Equipment
Customer Service

Job Description


Position Title: Customer Service Representative

Position Number: 311811

Location: Lake Forest, IL

Desired Skill Set:
Customer Service, Call Center, SAP, Typing, MS Word, MS Excel

Position Description:
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Customer Service II
Duration: 05/27/2019 to 05/05/2021
Location: Lake Forest, Illinois 60045

Description:
3 - 5 year experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, and Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word.




Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)


Job Requirements


Description:
3 - 5 year experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, and Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word.


Job ID: 311811
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