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  • Westerly, RI
  • Phone:: 203-495-6108

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Lead Donation Center Attendant - Westerly, RI

Goodwill of Southern New England • Westerly, RI

Posted 2 months ago

Job Snapshot

Experience - 0 to 1 years
Degree - None
Benefits w/generous paid time off
Not for Profit - Charitable
Relocation - No

Job Description


Schedules and supervises work for two to five employees. Also, performs generally routine duties in accepting donated goods at the Attended Donation Center. Works under the general supervision of the District Manager for specific location.

Special Requirements: Attended donation centers (ADC’s) are typically staffed by one or two employees per shift. Based on this staffing, an exception has been granted by the State of Connecticut, Department of Labor, Wage and Workplace Standards Division, from Section 31-51ii of the Connecticut Statutes that provides in pertinent part, that “no person shall be required to work for seven and one-half or more consecutive hours without a period of at least thirty consecutive minutes for a meal.” Consequently, ADC employees are not allowed to leave the location during work hours, including during any break or meal period, if this would result in closing or leaving the work site without staff. At any time that two or more individuals are assigned to an ADC and with prior approval of a supervisor, staff scheduled for seven and one-half or more consecutive hours may leave the work site for a 30-minute meal period, adhering to Agency guidelines requiring that the timecard reflect the beginning and end of the meal period, and using the time clock to do so.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Schedules employees to ensure Donation Center is opened/closed daily in accordance with scheduled hours of operation.

Reports amount of material in Donation Center and material outside Donation Center which needs to be removed by truck to supervisor on a daily basis.

Ensures that Donation Center and surrounding premises are kept clean and free of safety hazards and that safety procedures are understood and followed by all ADC Attendants.

Ensures that all incidents are reported and documented in a timely matter including work and non-work related accidents and injuries, occurrences of reported or suspected theft and any other reportable incidents.

Cordially greets donors and accept goods donated. Assists donors by carrying material that is to be accepted and explaining material which cannot be accepted and why it must be refused. Provides a gift receipt form to the donor and maintains a copy.

Sorts textiles into storage boxes. Places paired shoes, small appliances and miscellaneous hard goods into carts. Places furniture in designated area of Donation Center. Separates trash for trash receptacle.

Secures Donation Center at end of shift and assures that area is clear of debris.


Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in-person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employee must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service. Based on employment classification, employee will be paid in accordance with Agency Policy for time spent responding to alarm calls.

Perform other related essential duties as required or assigned by supervisor.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


Ability to add and subtract two digit numbers and to multiply and divide.


Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee frequently is required to walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The employee is regularly required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces. Specific examples of requirements to lift and/or move heavy objects will include, but not be limited to, the duties described below.

The employee is regularly required to assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle. Employee may also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, employee is required to place large objects on the sales floor for display or in a crate or cart for disposal. A hand truck should be used whenever possible to move large/heavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate.

Job Requirements


Directly supervises 2 - 5 employees at the Attended Donation Center. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

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