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Customer Service Representative and Sales

Grooglobal • Miami Lakes, FL

Posted 1 day ago

Job Snapshot

Full-Time
Travel - Up to 25%
Experience - 1 to 10 years
Degree - 4 Year Degree
Retail, Sales - Marketing, Advertising
Customer Service, Sales, General Business
Relocation - No

Job Competition

2

Applicants

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Job Description

Job brief

We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.

The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal at is to contribute to sustaining and growing our business to achieve long-term success.

Responsibilities

●  Ensure the correct products and services are delivered to customers in a timely manner

●  Serve as the link of communication between key customers and our internal teams

●  Resolve any issues and problems faced by customers and deal with complaints to maintain trust

●  Play an integral part in generating new sales that will turn into long-lasting relationships 

●  Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Requirements

Requirements

●  Experience in sales and providing solutions based on customer needs

●  Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

●  Excellent organizational skills

●  Ability in problem-solving and negotiation

●  BSc/BA in business administration, sales or relevant field

______________________________________________________________________________________

For immediate consideration or for questions please contact:

Human Resources Department at 786.409.3939.

www.GrooGlobal.com

Job ID: CS-33014
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