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Inside Sales Representative

Technology Integration Group San Diego Full-Time
$16.00 - $19.00 / hour
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• Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services.

• Provide responsive support on product inquiries, including configuration advice, product and pricing information, product allocation, order tracking, order management and e-commerce support.

• Follow up with customers when status changes occur (e.g., will be delayed or product discontinued).

• Work with outside Account Executive to develop and maintain customer intimacy and ensure the highest level of customer satisfaction. 

• Receive and process orders.

• Ensure that paperwork is complete and accurate.

• Coordinate with the operations and professional services department to ensure smooth flow of products and services between TIG and the customer.

• Provide post-sale support including return merchandise authorizations, accounts receivable issues and other customer service satisfaction issues.

• Maintain complete and accurate information in all TIG systems.

• Excellent interpersonal and communication skills

• Solid verbal and writing abilities

• Extreme attention to detail 

• Ability to multi-task


Years of experience

• Minimum 1 year experience in customer relations and/or sales required

• Minimum 6 months experience in Technology industry preferred


Knowledge / Training and Certifications

• Oracle CRM and E-Business Suite

• Microsoft Windows experience required with Office Suite knowledge preferred.

• Knowledgeable with electronic communication. 

• High school diploma / GED required; college degree preferred

• Valid driver’s license required (if applicable to position)

Recommended skills

Customer Service
Customer Relationship Management
Customer Satisfaction
Operations
Management
Professional Services

Location

Salary Details

This salary was provided in the Job Posting.
$16-$19
Hourly Salary

Career Path

See the next step in your career
Inside Sales Representative
$16.00 - $19.00 / hour
Estimated Salary: $88K
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