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Wireless Customer Service Representative - PHONE INTERVIEWS
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If you have great people skills, are high energy, and enjoy working with the public, we want to meet you!
Vincere Associates is seeking full-time Wireless Customer Services Representatives who are career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is 4-5 new openings for the expansion of our newest AT&T re tail campaign.
Servicing technology and telecom giants like AT&T with a smile and a handshake are why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided, and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional technique s.
Job Requirements:
The Wireless Customer Service Representative works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills, and potential, it helps senior management to create progressive promotional retail event solutions for clients. Vincere is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Wireless Customer Service Representative Position:
- Comprehensive Paid Training by a Regional Manager
- Travel Opportunities
- Opportunity for Community and Charity Involvement
- Flexible Scheduling
- Numerous Advancement Opportunities
W ireless Customer Service Representative Qualifications:
- Experience in customer service and associated fields
- Ability to adapt to a variety of people
- Winning attitude and dedication to ensuring customer satisfaction
- Positive attitude and ability to work well within a team environment
- Background in Retail or Restaurant/Leadership skills
Send us your resume and our Human Resources team will reach out to you!
www.vincereassociates.com
- Handle incoming customer service calls
- Dispatch incoming customer phone calls
- Accept customer calls and return customer
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interactions
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