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IT Specialist at

IT Specialist

Work From Home, GA Full-Time
$72,768 - $98,363/Year
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We are a growing company seeking a diligent IT specialist to take care of all our IT needs. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

To be successful as an IT specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service.

  • Provide field application technical support
  • Maintain technical support documentation by application
  • Support web-based legal software systems-application
  • Support web-based software application
  • Develop test plans for new application functionality from application/technical support perspective
  • Used in troubleshooting various software application problems
  • Provide application support and information
  • Assist users with application navigation
  • Provide applications training for end user
  • Perform maintenance on existing software applications
  • Implement application design to provide applications that meet the business needs
  • Maintain user security for application access
  • Maintain workflow models for software applications
  • Perform application and server maintenance
  • Troubleshoot system issues, manage and/or configure application and application access
  • Resolve application and interface issues
  • Provide technical support as needed for assigned systems/applications
  • Develop system documentation to support software functionality
  • Evaluating existing applications and designing applications
  • Oversee internal application laboratory work to support customer projects

Recommended Skills

  • Analysis
  • Documentation
  • Information Systems
  • Management
  • Operations
  • Reports
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