Now seeking leaders for our growing sales force. Covid Market has forced us into a fully-remote business model. We are seeking Managers to facilitate training to our most Entry-Level Associates.
Managers must have a proven record of sales and team building. We are required to meet the expectation of the clients in our market, and due to our limited sales team, we are growing to meet the demand we are faced with.
Be prepared for hire with a Home Office
Have Phone/Internet Access
Be able to meet Sales Goals and Deadlines
Communicate Systems and Procedures -Effectively- to New Hires
Provide Leadership via Good Business Practice and Habits
Please be prepared for your application by providing an updated resume. We are hiring immediately so training can be expedited.
Respond appropriately to guest complaints
Act a liaison on behalf of the guest to expedite guest requests
Greet and check in hotel guests
Resolve guest challenges throughout stay in hotel
Provide a guest focused ticket purchasing experience through phone calls and walk up guests
Provide superior guest service to all guests, both in person and over the phone
Walking directions to guests to local destinations
Assist guests with safe deposit box usage
Acknowledge all guests according to company standards
Advise other team members of special guest needs
Welcoming guests with a friendly and sincere demeanor
Provide exceptional guest service to all guests, setting the standard for front desk staff
Ensure all transactions are handled in a secure manner
Provide hotel directions to hotel guests
Retrieve messages and communicate the content to the guest
Answer hotel guests' questions and to market all RCS services to guests
Processing forms of payment while ensuring data integrity and guest privacy and efficiently responding to guest inquires and requests
Meet the needs of a guest, client or customer
Maintain confidentiality of guest information and pertinent hotel data
Providing exclusive and unique service with upscale sophistication while checking owners and guests in and out of the property
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