Icon hamburger
US
Customer Service in Missouri
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Customer Service Representative

TTEC Springfield Full-Time
Apply on company site

Active Listener. Problem Solver. Caring Nature. It's what connects us… and we'd like to connect with you too!  We are looking for you to help us deliver exceptional customer experiences as a Customer Service Representative with TTEC in Springfield, Missouri.
 

About TTEC:

 

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.


Life at TTEC:

 

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading…

As a TTEC Customer Experience Champion, You'll Enjoy:

         
Competitive pay of $14.50 per hour
         Fun, talented and witty teammates
         Knowledgeable, encouraging, and present leadership
         Family-friendly environment
         Free-spirited, theme-based employee event
         Diverse and community-minded organization
         Career-growth and lots of learning opportunities for aspiring minds

         And yes…all the performance-based bonus opportunities and benefits you'd expect

What You'll be Doing:

 

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.

 

On a typical day, you'll:

 

      •         Accept calls from customers
         
Effectively resolve issues or concerns
         Gather information from the customer to make appropriate recommendations for new products
          and services
         Deliver amazing customer service

 

Why You? What You Bring:

 

Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well?

         Computer savvy

         High school graduate or equivalent

         Competency using MS Windows

         6 months of customer service and sales experience

 

 

Apply Today: We encourage you to visit us at 1720 East Primrose Street, Springfield MO, 65804, Mondays through Fridays from 9:00AM to 3:00PM, call 417.520.1826 or apply online today:

  1. Click on the Apply Now button.
  2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
  3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

 

If you're a military veteran, active duty guard or reserves, or a military spouse:


We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

 

 

Career Changers welcome here:

 

Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our sales and customer service teams. 

 

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

 

As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening.  TTEC is an Equal Opportunity Employer.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$48K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 02EHK

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

While it would be easy to credit our successes to superior processes, tools and technologies, the simple reality is that our people make the difference. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Join our bright team of professionals in an exciting, fast-paced environment where you can be your best self. We love nothing more than to see team members have long, successful careers with us, and you can too. Check out our career opportunities today!


Follow this Company

View the full profile