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Client Onboarding Specialist

Ascendo Resources Charlotte Contractor
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You’ll be working with the Client Onboarding KYC team. The team is front office/client-facing and you will be responsible for coordinating with clients for KYC documentation collection, analysis, and reviews to ensure the firm's ongoing compliance with AML policy.
This role also gives you the opportunity to build relationships with the client on-boarding team and UBS salespersons, covering both domestic and international client accounts. We operate as part of a cross-product team and help to support all functions in their timely execution of responsibilities. To be successful in this role you will need to be quick to learn the business, keen to develop new skills and have an enthusiastic and positive attitude. Good project management, communication, team skills are key.

  • Liaise with internal personnel on the application of KYC policy
  • Understanding of the 5 pillars of an AML program
  • Maintaining knowledge of appropriate BSA and OFAC laws and regulations with a view to review/challenge internal teams where required
  • Liaise with internal teams to discuss UBS KYC/AML requirements, policy and document client information
  • Interact with clients and internal teams to obtain KYC and other compliance information and documentation;
  • Liaise with internal teams to ascertain information on the purpose of client accounts, transaction volumes etc.;
  • Review incoming documents for clients according to UBS KYC /Anti-Money Laundering Program (AML) policies
  • Retain records of all information relied upon to complete KYC
  • Perform basic, additional and enhanced due diligence KYC reviews for new and existing customers
  • Escalate any unusual activity/transaction activity changes to compliance and the business
  • Review and evaluate recent negative news related to clients;
  • Ensure UBS has a clear understanding of the clients KYC risks
  • Understanding of how risk factors impact client risk rating
  • Understanding on how sanctions, ABC, terrorist financing impact the risk profile of the client
  • Act as a subject matter expert in the execution and implementation of KYC rules and polices
  • Understanding of how an Investment Bank works
  • Understanding of Investment Bank products and services
  • Escalate issues to management as appropriate
  • Report as needed to regional/local control committees on challenges, progress, etc
  • Handle sensitive and confidential information in accordance to UBS firm policy
  • Contribute to continuous improvement of processes and services
  • Have knowledge of writing comprehensive reports detailing results of QC / audit and defining executable actions
  • Understanding impact of technology and how it can aid in improving quality of a process
  • Ideally have experience of line management, including but not limited to performance reviews and day to day management of a team

– 4-year degree or equivalent business experience in delivering quality client service (ideally in the financing, banking, insurance or health industries)
– ability to analyze client information and documentation to facilitate account opening
– understanding of rules, regulations and regulatory requirements (Bank Secrecy Act / US Patriot Act / OFAC)
– organizational skills, detailed oriented, motivated, and ability to work independently
– have strong written and verbal communication skills
–dedicated team player with a can-do attitude
– work well under pressure and ability to handle deadlines
– time management skills and ability multitask
– PC proficient (MS Office) and extensive knowledge in online research
– troubleshoot and resolve issues in a timely manner

Skills required

Business Development
Business Acumen
Value (Economy)


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Ascendo Resources
specializes in placing accounting, finance, banking, compliance, healthcare,
IT, HR, and administrative professionals in temporary and project
opportunities, as well as direct hire positions. Through our specialized
divisions, Ascendo has the solution to your critical staffing needs. We
leverage our experience, market knowledge, professional network and extensive
candidate database to get our clients the best available resources. Many
recruiters look to fill positions too quickly or do not put enough effort into
finding the best candidates. However, at Ascendo Resources, we diligently
screen our candidates, check references, and probe clients on their
requirements. We dig deeper than most by conducting a thorough assessment of
our client needs, work environment, organizational structure and strategy, and
necessary skills required for the position. We also get to know our candidates
by understanding their career goals and objectives and other intangibles.
Through our in-depth process, we provide specialized guidance in order to help
you find the right candidate, with the right skill-set, for the right market

The Ascendo team is
comprised of former industry professionals who began their careers holding
positions with the Big 4, as well as Fortune 500 organizations. Their
experience was further enhanced after successful management positions with high
profile international staffing firms focusing on both consulting services and
direct hire placement. After many successful years in the industry, the
partnership of Ascendo was formed to provide the best available talent while
remaining cost-effective and upholding the highest ethical standards. Through
our previous professional experience and our established network of local
professionals, Ascendo Resources can assist with all of your accounting,
finance, banking, compliance, healthcare, IT, HR, and administrative staffing

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