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Senior Project Manager

Application Consulting Training Solutions Atlanta Full-Time
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The Company

ACTS, Inc. has been a high-tech innovator for nearly two decades. Our customers are world-class enterprises and consulting organizations who span a diverse range of industries, verticals and geographies. Our deep Cloud expertise and long-standing relationships with Microsoft Field, Services and Delivery teams provide us with on-going insights and vision as Cloud Technologies evolve. ACTS is a leading Microsoft Cloud Solutions provider and Microsoft Gold Partner, recently named as Finalist for 2018 Microsoft Open Source Data & AI Partner of the Year, recognizing our innovative work in the areas of AI and Machine Learning.

We believe technology can reshape our clients’ businesses. We offer every client a unique perspective on technology, so they can recognize new business opportunities and make the most of them. Our most strategic technology partner - Microsoft plays a pivotal role in our delivery of industry-disrupting, technology-driven solutions to clients.

Scope of the Job:

We are looking for a Senior Project Manager who will manage small, medium and large projects working with internal departments as well as external clients.

Although our company headquarters is in Jacksonville, FL, this position can be remote, and we’ll look at candidates anywhere in the Southeast.


 Developing strong client relationships while controlling the scope of a given project in line with committed deliverables outlined in the SOW and subsequent change orders

 Define, communicate, and manage all project management processes and subsequent reporting including control processes such as issues management, risk management and project change control

 Identifies project management coordination process gaps and areas for improvement, recommends and implements solutions

 Identifies and communicates changes which affect processes, procedures and/or documentation across projects

 Understands and utilizes the industry project management best practices (i.e., PMBOK – Project Management Body of Knowledge)

 Facilitates and maintains a productive team environment. Proficiency in MS Project preferred


Job Duties:

 Responsible for project delivery; keeping project schedule and budget on track

 Drives the development of detailed project plans through interrogative process with SMEs and functional managers translating WBS into executable project plans

 Responsible for project initiation activities including the initial resourcing, setup and project kick-off

 Overall weekly reporting process including the weekly analysis of updated project plans. Also prepares and presents client status reports and chairs the weekly status meetings

 Manages the overall project change control process to ensure scope control is tightly adhered to as defined via Statement of Work, Requirements or other contractual agreements

 Communicate difficult technical or complex ideas in a straightforward manner

 Communicate effectively with a wide variety of technical and non-technical audiences

 Effective in solving problems in a team environment

 Demonstrate a high level of critical thinking; make sound and timely decisions under conditions of ambiguity and uncertainty

 Clearly communicate team goals and keep the team focused

 Deliver results in a resource-constrained organization

 Assist sub-teams in planning and estimating techniques for various activities

 Conduct periodic in-flight project reviews and ensures timely communication between teams

 Effectively prioritizes and handles multiple concurrent activities

 Accurately and quickly identify potential conflicts that impact delivery commitments and reschedules or renegotiates commitments

 Effectively shift from one project to another without sacrificing quality or impacting delivery dates

 Manages that customer expectations are kept in line with the SOW and subsequent change control documents

 Manages transition plans to ongoing operations

 Supports management of the project closure activities including knowledge transfer, lessons learned, client satisfaction and release of all resources/infrastructure

 Other duties assigned by PMO and CEO


 Experience managing solution delivery on technical projects for clients is required

 Experience managing projects within the Microsoft stack a plus

 Proficiency utilizing various types of IT project methodologies and life cycles

 Understands and manages project management standards, processes, and procedures

 Comprehensive understanding of and uses project scheduling software (Microsoft Project)

 Experience managing client expectations and solving complex situations related to issue mitigation with clients

 Ability to quickly analyze project metrics, or, overall project health, proactively report schedule impacts and subsequent issues and/or risks; present recommendations / appropriate solutions

 Ability to quickly grasp new technical concepts to drive project tasks, avoid pitfalls, overcome obstacles and course correct projects


 Bachelor’s Degree in Computer Science, Information Systems, Business Administration or another related discipline, or demonstrated experience

 Ten or more years of relevant technical project management experience

 Ten or more years of experience in project management areas such as managing direct reports, managing in-flight projects, kicking off projects, developing project plans, status reporting, and program level leadership coordination

 2 or more years of prior consulting experience from either a large/strategic consultancy is a must

 Previous experience work with cloud-based projects is preferred

 Excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts

 Ability to independently analyze and resolve problems, both internally and with clients

 Experience using Microsoft Outlook, Word, Excel, PowerPoint, Visio and screen capture software

 Can clearly and completely determine the baseline scope for complex projects

 Experience managing multiple schedules and managing/coaching resources working on projects

 Proficiency managing budgets and timelines of highly visible, external, client-facing projects

Recommended skills

Project Closure
Managing Client Expectations
Work Breakdown Structure
Transition Plans
Change Control


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Senior Project Manager
Estimated Salary: $110K
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ACTS is a Florida-based ISV and technology solution provider working with businesses to leverage technology for competitive advantage and market share growth. With work grounded in a business outcome methodology, ACTS has been helping clients for more than 15 years. As a Microsoft multi-Gold Competency Partner, ACTS delivers customized solutions to businesses to help increase productivity and enhance efficiency using best practices.

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