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SRHS Credentialing Specialist

Advanced Behavioral Health, Inc Middletown Full-Time
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The SRHS Credentialing Specialist is responsible for all aspects of recruiting, credentialing, training, and monitoring sober housing providers contracted under the Behavioral Health Recovery Program-Basic Recovery Supports (BHRP-B), while assisting with services related to administering the BHRP-B. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. This position is expected to include statewide travel as well as administrative time at the Middletown office.


●  Serve as primary contact for the credentialing process of new SRHS providers, including review of service proposals and initial site inspection visits;

●  Assist with arranging and performing annual audits for all providers and locations, including reviewing chart for required paperwork, physical location inspections and walkthroughs, and client satisfaction interviews;

●  Assist with client/provider complaints and critical incident reporting, including taking initial reports, investigating and addressing with providers if necessary, completing closure reports, and tracking.

●  Update and maintain statewide SRHS program directory;

●  Monitor SRHS reporting requirements;

●  Staff provider training sessions and network meetings;

●  Back up other BHRP-B staff;

●  Comply and work towards goals established by DMHAS and ABH®;

●  Maintain internal communications by notifying supervisors with all relevant client- or program-based information;

●  Attend all required staff, supervision and training meetings;

●  Function as a team member of a regional and statewide team, including providing as-needed coverage for other members of the team;

●  Maintain confidentiality of all client protected health information and adheres to all HIPAA related to policies and procedures;

●  Demonstrate ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds;

●  Perform other tasks/responsibilities as required to support the business operations.


●  Associate’s Degree in Human Services or related field preferred;

●  One – three years of demonstrated work experience in the behavioral health field;

●  Attends annual Conflict of Interest training.


●  Must have valid driver’s license and reliable transportation;

●  Knowledge of substance abuse and mental health services;

●  Knowledge of community resources in the local region;

●  Knowledge of DSS benefits, including medical coverage and cash assistance;

●  Ability to adapt to changing assignment volume and nature while maintaining constant standards of high quality;

●  Strong attention to detail; ability to work on multiple tasks and meet deadlines;

●  Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook) and Internet;

●  Strong written and verbal communication skills required.

If your qualifications match these job requirements and you are interested in pursuing this potential position and joining a dynamic company, please apply on-line at www.abhct.com. include resume & letter of interest. 

                 ABH® is an Equal Opportunity Employer

Recommended skills

Microsoft Outlook
Substance Abuse
Microsoft Access
Microsoft Excel
Microsoft Power Point
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Founded in 1995 by behavioral health providers, ABH® has grown into a nationally recognized company with a commitment to the Northeast and a proven track record of providing and managing behavioral health care services for children, families, and adults.

Advanced Behavioral Health, Inc. (ABH®) is a non-profit behavioral health management company that specializes in administrative services such as utilization management, provider network administration and claims processing, research and dissemination of best practices, health information technology, and data management.

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