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Desktop/Technical Support
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***Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment**
Prior working knowledge with Active Directory and Ticketing System is highly desired.
Prior working knowledge with Active Directory and Ticketing System is highly desired.
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