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Customer Service Representative

Positive Promotions Hauppauge Full-Time
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Customer Service Representatives

Positive Promotions is looking for experienced Customer Service Reps. to join our Inbound Call Center team in Hauppauge, NY.

***Immediate Hires needed for Customer Service Class starting August 5th, 2019. 2 weeks full paid training & flexible work hours !!!***

About Us

Positive Promotions is an industry leader providing imprinted promotional products to schools, health care and corporate clients. We are the one stop shopping source for over 62 annual events, educational and recognition programs. Positive Promotions manufactures and distributes world class promotional products and sell both retail and wholesale to other nationwide distributors.


  • Manage high volume inbound calls
  • Assist customers with inquiries (status and placement of orders)
  • Resolve calls with minimal outside direction
  • Maintain call center database by entering/amending information
  • Processing orders via telephone, fax and/or mail

Desired Skills and Experience:

  • 2+ years’ experience working in an Inbound Call Center or Retail Environment
  • Basic computer skills
  • Ability to type 30 wpm
  • Must be detail oriented
  • Excellent verbal and written communication skills
  • Excellent listening skills
  • Must be able to work effectively in a fast paced environment
  • Background in a selling environment required
  • Outstanding work ethic
  • Strong adherence to shift schedule and attendance policy
  • MUST have a kind "client comes first" attitude and caring personality
  • Other duties as required

Training Schedule is Monday -Friday 9am-5:30pm

This is a temp to perm position

Recommended skills

Computer Literacy
Hardworking And Dedicated
Written Communication
Verbal Communication


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Customer Service Representative
Estimated Salary: $65K
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Here at Positive Promotions, our team is dedicated to creating the most positive experience possible for our customers. For more than 70 years, companies large and small have trusted us to help advertise their brands and provide distinctive gifts or giveaways for special events, employee recognition, trade shows, fundraisers, and celebrations of every kind.

We are proud industry leaders and marketplace specialists in turnkey solutions for promotional, educational, health & wellness, safety, recognition, and reward activities. By focusing on these specific markets individually, Positive Promotions stays in constant touch with our customers' needs and our products remain on the cutting edge of both functionality and creativity.

Since our inception in 1947, Positive Promotions has consistently evolved to meet the changing needs of our customers as well as the technological advances of the promotional products trade. Our award-winning design staff translates the most current trends into vibrantly appealing products and exclusive recognition themes that make our customers' awareness, education, and incentive programs successful. Plus, we utilize a high-tech factory and large-volume warehouse onsite that allows us to offer you the highest quality products at the best value prices.

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