Ice Cream and Coffee Shop Assistant Manager Yearly compensation up to $45,000 plus quarterly bonuses Successful and growing company looking for friendly, personable and hardworking leaders! Local group with stores around Boston, serving delicious ice cream, bakery items and breakfast food Great opportunities for growth and career progression, great benefits and quality of life
A beloved local Ice Cream shop is looking to add to their family as they are opening new locations in the coming months! Serving quality homemade ice cream, locally roasted coffee, fresh-made bakery items and delicious breakfast food, the company offers great opportunity and stability for your career! This isn't your stuffy corporate concept either- we want creative people who are flexible, entrepreneurial, and excited to contribute ideas and suggestions to the menu!
If you are a personable people manager with a passion for creating a fun work environment and providing excellent customer service, we want to speak with you! You will be generously compensated for all of your hard work with hourly pay rates up to $18 per hour (with a guaranteed minimum of 45 hours) and bonus potential up to an extra $3,800 per year!!
Assist the general manager in building a great team, leading hourly staff, interview, train, schedule, motivate and mentor your team for success
Help to manage your team’s performance to ensure your store runs to company standards at all times and follows all company and legal procedures
Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back
Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders
Assist in daily and weekly paperwork, and help prepare for business reviews; assist in managing waste, labor costs, turnover and all other KPIs to meet/exceed goals
Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards
Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team!
Must be personable, friendly and passionate with excellent customer service skills
Passion for promoting teamwork, open communication and receiving/providing feedback
Motivated to drive sales and grow the brand
Must have 2 years of management experience
Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally
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