 Distributes mail

 Answers phones/takes messages as applicable

 Support of executive-level leader, defined as executives who are members of the Senior Leadership Team

 Administrative activities include email management, time recording, full calendar management, research, or other special projects

 Schedules and coordinates meetings, including room reservations and food ordering/delivery, if necessary

 Coordinates complex meeting logistics on or off-site; may include, but not limited to, budgeting, travel, room reservations, meeting room logistics and materials, and catering

 Actively participates in leadership meetings for follow-ups and note taking when applicable

 Daily interaction with internal and external executive leaders as well as their AAs

 Coordinates projects and works independently; seeks out answers to questions, takes initiative, leverages network of resources to solve problems

 Helps others understand or attain support with technology or facility requirements

 Provides backup assistance to other AAs as applicable

 Ability to compose materials from rough notes or independent knowledge of circumstances

 Maintains/updates/organizes categories and data within databases, OneNote, or SharePoint

 Prepares and produces presentations and correspondence and related materials, including editing for grammar, punctuation, and clarity

 Submits printing requests for meetings and other needs as necessary; ensures accuracy of printed materials before distribution

 Maintains a flexible approach and attitude toward assisting others; leads by example, coaches, and mentors AAs aspiring to move to the Senior Administrative Assistant level

 Develops and maintains a sound knowledge of internal network and resources

 Attends and participates in all AOM focused workshops, seminars, and/or town halls

 Attends business town halls

 Expert-level knowledge of Aon brand identity; completes Brand Ambassador certification

 Provides tremendous leadership and effectively partners with all colleagues

 Acts as liaison between the executive and his or her colleagues, clients, and other stakeholders

 Seeks additional responsibilities

 Acts as a key resource for the team (i.e., independently seeks out answers to questions, takes initiative, leverages network of resources to solve problems, and proactively cascades knowledge to peer network)

 Strategic, solves problems, and establishes procedures that result in process improvements

 Records time accurately and submits according to corporate guidelines

 Self-directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality

 Acts as a subject matter expert for internal tools and resources

Administrative Operations Proprietary and Confidential

 Assists AOMs with special workstreams/goals

 Demonstrates leadership by contributing agenda topics and openly participating in meetings or other forums

 This list is not all-inclusive; other tasks may vary based on business need