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Virtual Benefits Customer Service Representative (work from home) at Recruiting

Virtual Benefits Customer Service Representative (work from home)

Recruiting Lincoln, NE (Remote) Full-Time
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Remote/Virtual Role Benefits Representative Job Description:

We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in virtual sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner.

The ideal candidate should be detail-orientated, extremely professional and have excellent communication skills (written and verbal).


  • Conduct virtual benefits meetings to educate consumers on options offered

  • Oversee customer support and sale of benefit programs such as medical, disability, retirement and other supplement benefits the company has to offer.

  • Help consumers resolve all benefit-related issues in an effective and timely manner.

  • Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.

  • Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.

  • Complete and conduct benefit industry surveys

  • Highly organized and detail-orientated.
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • The desire to participate in professional development and take on new responsibilities
  • Self-motivated and comfortable working both independently and as part of a team



Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, communications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development


Recommended Skills

  • Communications
  • Customer Service
  • Customer Support
  • Relationship Building
  • Sales
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Job ID: KO-RemoteOmaha

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