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Virtual Benefits Customer Service Representative (work from home)
We are in search of a dedicated individual to serve as a Benefits Representative for our customers. You will organize and issue benefit materials, participate in virtual sales meetings, as well as answer all questions and issues related to benefits in a timely and professional manner.
The ideal candidate should be detail-orientated, extremely professional and have excellent communication skills (written and verbal).
Responsibilities:
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Conduct virtual benefits meetings to educate consumers on options offered
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Oversee customer support and sale of benefit programs such as medical, disability, retirement and other supplement benefits the company has to offer.
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Help consumers resolve all benefit-related issues in an effective and timely manner.
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Ensure individuals are always kept up-to-date and educated on all available benefits and wellness programs.
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Maintain a well-informed knowledge of the company benefit campaigns, vendor relationships and enrollment processes.
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Complete and conduct benefit industry surveys
- Highly organized and detail-orientated.
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- The desire to participate in professional development and take on new responsibilities
- Self-motivated and comfortable working both independently and as part of a team
Apply if you have the following experience: entry level sales, customer service, manager, marketing, sales, hospitality, management,business development, business,advertising, human resources, outside sales, customer service, full-time, salesman, communications, training, communications, sales and marketing, sales marketing, market research, sales and marketing, sales management, management, sales manager, business development
Recommended Skills
- Communications
- Customer Service
- Customer Support
- Relationship Building
- Sales
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Job ID: KO-RemoteOmaha
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