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Pharmacy Technician

Simple Meds, LLC Indianapolis Full-Time
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Simple Meds, LLC is looking for a Pharmacy Technician to be responsible for performing, under the supervision of a pharmacist, a variety of technical duties related to preparing, packaging, and dispensing medication in conformance with standard pharmacy policies and procedures. The position is also responsible for customer enrollment data entry, billing, TPR resolution, and the general processing of prescriptions accurately and efficiently in the pharmacy software (FrameworkLTC and ECM). This position will establish and maintain a professional work environment, which encourages team participation in the problem solving process.

If you have a passion for serving others and enjoy building relationships, this is the position for you!

The Pharmacy Technician supports our customers by. . .

  • Contacting customers, prescribers or agents when appropriate (i.e. questions, clarifications, or confirmations).

  • Creating & maintaining customer profiles including health insurance, prescription orders and personal information in Frameworks and ECM.

  • Dispensing and labeling prescription orders under the direct supervision of a licensed pharmacist and in compliance with all company, local, state and federal laws, guidelines, policies and procedures.

  • Ensuring all new NDC, generic substitutions and medications are entered accurately into the appropriate field in the Frameworks and are in compliance for packaging.

  • Labeling dispensing boxes, vials, or other medications for pharmacist to check and verify.

  • Performing quality control processes and documenting any and all discrepancies when processing in Frameworks and processing medication orders.

  • Complying with daily prescription order processing deadlines and releasing medication order batches.

  • Loading and auditing drug trays and providing preventative maintenance (i.e. cleaning and refilling) for RxSafe ASP 600 machine, under supervision of pharmacist.

  • Verifying customer insurance coverage type, including Medicare/Medicaid.  Must have an understanding of plans and plan rejections to problem solve 3rd party prescription claim questions.

  • Maintaining confidentiality of customer information and proprietary information per company policy and HIPAA guidelines.

  • Ensuring appropriate documentation and prescription labels are printed and placed in the appropriate dispensing area.

  • Auditing prescription and patient data and correcting when necessary.

  • Auditing and tracking inventory of pharmacy supplies and order medications and miscellaneous supplies when required, and submitting medication inventory requests to pharmacist daily.

  • Restocking vials and boxes daily and obtaining pharmacist’s approval for orders.

  • Taking inbound calls from customers and placing outbound calls from customers and health care provider offices.

  • Assisting in customer resolution and answering questions or concerns while effectively delivering excellent customer service to all.

  • Providing support as needed to telephone and fulfillment processing areas.

  • Matching incoming prescription paperwork with physician call back files when needed.

  • Maintaining License and Certification in good standing.

Applicants have rights under Federal Employment Laws:

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Recommended skills

Packaging And Labeling
Order Processing
Health Insurance
Data Entry
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